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Grayson BMW

Knoxville, TN

4.8
1,482 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,482 reviews

January 07, 2025

I had a great experience with Grayson BMW. Steve was a very knowledgeable and professional salesman who made me feel welcomed and appreciated. More

by jpw579
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Davis
January 06, 2025

Quality work excellent communication and follow through on ordered item. Dylan did an exemplary job. More

by daperrine
Workmanship
Recommend Dealer
Yes
Employees Worked With
Dylan
January 06, 2025

Great and speedy service with outstanding service managers that kept you informed. Coffee with snacks were also an added pleasure. More

by ted.leenerts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name
January 06, 2025

Consistent. Every service is top notch. Our service advisor, Matt is excellent and always takes good care of us. More

by Daughters4Runner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
January 05, 2025

Justin always provides impeccable service. I would recommend Justin and the service department at Grayson BMW to anyone. More

by yancey.carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickel
January 05, 2025

Trent was great took with. He took care of every single detail. Looking forward to my next service. Far exceeds the service I received at my local dealer. Well worth the d More

by sherimcrae423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
January 04, 2025

Everyone at Grayson BMW is very professional and nice. Love the way they treat their customers. We have bought 4 cars from them and always had a great experience. The service department is also excellent More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Justin
January 04, 2025

Richard extra took time and consideration to rapidly answer my many questions during the build process. I would definitely recommend and use again Grayson Bmw! Thank you More

by Marques.johnson3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gray
January 02, 2025

Excellent transaction. Very easy people to deal with and honest. Love my new BMW and it was worth the travel from Nashville to Knoxville. I’ll be back! More

by dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson and Tom
January 02, 2025

Grayson BMW gave me a great deal on my new BMW X7 40i. It was such a great deal that I drove over 5 hours to get there. Everyone that I worked with was extremely friendly and very helpful. More

by CWilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Barwick , Jeremy Harvey, Carson Fuller, BMW Genuis, Tom Pack
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