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Grayson BMW

Knoxville, TN

4.8
1,482 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,482 reviews

January 31, 2025

Matt makes it special. He separates average and fantastic. He is Grayson service and does a great job More

by georgeme58
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt Schroder
January 30, 2025

Dylan in the service department went far and beyond to help out with the services I needed on my vehicle. More

by Mdm1789
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dylan Harris
January 30, 2025

Justin is great and knows his job, always honest and straightforward. Wonderful salesman for BMW More

by Jsteward
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickles
January 29, 2025

Extremely successful buying experience at Grayson BMW. I was helped by Shane and Tom, both of which were extremely knowledgeable, friendly, and helpful. I’m very pleased with my experience! More

by Devin
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Shane, Tom
January 28, 2025

Great buying experience, easy to do business with, they know what I wanted and worked with me! More

by carlos.gutierrez.22
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Shane
January 27, 2025

I had a wonderful experience! Josh was very helpful and made the experience easy and enjoyable! More

by rochelle
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Josh McDonald
January 26, 2025

Professional in both sales and service. New vehicle had some issues with two recalls prior to delivery and after purchase another issue occurred. All items were taken care of and the serv More

by jrbachelier
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Roger Whitaker, Matt Schroller
January 26, 2025

Great experience and service person was very helpful and made the process easy without issues. More

by aliza.galani
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Dylan
January 25, 2025

Exceptional customer service! Efficiency at it best with very knowledgeable technicians. Highly recommend Dylan as a service advisor! More

by schreiwe78
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dylan
January 25, 2025

Efficient, quality, clean, respectful, kind and always willing to listen and help with the process. More

by svfd573
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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