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Grayson BMW

Knoxville, TN

4.8
1,545 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,545 reviews

August 14, 2026

We love the service and follow up we receive from the sales and service departments from Grayson BmW. More

by Admowery64
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Matt Schroller
August 13, 2026

want to thank shane for the amazing customer service he provided throughout the entire car buying process. From start to finish, shane help me to get my toyota Tacoma 2023 he was very professional, and inc More

by juliaceciliaborjasp.00038
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Shane Childress
August 10, 2026

Great service staff especially Dylan in the service department. I highly recommend them for any issues with your vehicle. They never blow me off or try to sell you things that you don’t need. They have More

by BigRy
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dylan , service writer
August 10, 2026

I have gone to Grayson for years I have bought a couple of cars from them and have been very pleased. The main reason I go there is for service and Justin Pickell my service advisor. I have always been ver More

by Jada
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin Pickell
August 09, 2026

They did good for all my service repair and service advisor is really good also More

by Tyler
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matthew
August 08, 2026

Service department has been great to work with! Recent oil change was easy with no issues and was a smooth experience thanks to Justin! More

by Tommy Cooper
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin
August 06, 2026

Very efficient and Trent my service person has been very good to us as customers More

by Dave
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
None
August 05, 2026

Awesome! !! Great to work with along with a smooth transition, great service and Lucas was awesome! More

by Amy
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Lucas
August 02, 2026

Excellent service. Never disappointed. Very helpful and knowledgeable. I feel very comfortable bringing my car to Grayson BMW for service. More

by Stacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
August 01, 2026

Daniel was wonderful to work with! He was friendly, efficient, knowledgeable, and helpful. Purchasing a car with Daniel was no pressure, no hassle. More

by cfsims
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel and someone in finance
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