Gray Epperson Hyundai
Cleveland, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Ron's A-Number 1! Even though I'm in my fifties, this was my first new car purchase all on my own. Needless to say, I was nervous going into it. Ron happened to be st Even though I'm in my fifties, this was my first new car purchase all on my own. Needless to say, I was nervous going into it. Ron happened to be standing outside the building when we pulled up and I feel blessed that he was our salesman. He put me at ease throughout the process and is just a nice guy to be around. I already have a 1990 Miata at home and wanted a new one. There was never one bit of pressure and, in fact, Ron spent nearly 5 hours with us until the deal was closed. I also met and spoke with the owner of the dealership, Mr. Gray Epperson. What a down-to-earth man, very personable. Everyone at the dealership that we came in contact with was so very nice. I know where I'll be going whenever I get my next new car. Thank you, Ron! (By the way, I wasn't given the option of Mazda for Vehicle Purchased.) More
Best Salesman Ever i met!!!! Mr Charles was super friendly..I had credit issues but he didn't give up on me...He worked with me and my mom through all issues from is insurance pay Mr Charles was super friendly..I had credit issues but he didn't give up on me...He worked with me and my mom through all issues from is insurance payments everything..the guy put me in a 2018 elwanyr with 9 miles on it.....I went to get a used car a 09 jetta...Thank you so much for all your help...me and my daughter will be back to upgrade....Virginia Goodman More
skimming i have been there yesterday saw online they have great deal going on rebate plus internet pricing was 23,000.00 for mini suvs for 0% but when sales pe i have been there yesterday saw online they have great deal going on rebate plus internet pricing was 23,000.00 for mini suvs for 0% but when sales person bring out paper shows 25,550.00 and he did not even let us know that was with 2,000.00 dowan payment so felt like they are skimming people. i hope my voice reach out to the company. good luck More
Our sales associate Korrie Dodd, gade this enjoyable Korrie Dodd helped to make this new car purchase the best we have ever had, and we have had quite a few in the last 30 years. From start to finish hi Korrie Dodd helped to make this new car purchase the best we have ever had, and we have had quite a few in the last 30 years. From start to finish his focus was on what my wife wanted, how she felt about different features and how he could accommodate her. Her test drive was fun and Korrie was sure to point out all the bells and whistles and answered every single question with the confidence of someone familiar with the product he was representing. Honestly the Kona could have sold itself but Korrie was the icing on the cake for us. We were confident we were getting the best deal possible with minimum back and forth that you know is coming when negotiating the price. We felt comfortable and in good hands with Korrie, and that was actually a first for us when buying a new car. Gary Burnette helped us with the financial closing that can be confusing and tedious. Gary helped us feel comfortable in every aspect of this purchase and was extremely personable and fun to be with. Tamika helped us in our first contact with the dealer from the website and coordinated our visit with Korrie to make the purchase. This is a high functioning team at this dealership and a very welcoming and comfortable group of employees. We highly recommend this dealership but most of all Korrie Dodd. More
AWESOME SALESMAN AND DEALERSHIP!!! My son is 17 yrs old and I brought him with me to look for his very first car and to have a real experience with an actual dealership. The experience My son is 17 yrs old and I brought him with me to look for his very first car and to have a real experience with an actual dealership. The experience was amazing from beginning to end. Rick Mcarthy was patient, truthful and, courteous. His eagerness, excitement and persistence to help me find the right car was astounding. . Even when there was an obstacle and I had doubt about being able to get a car, he never gave up on me. He helped me find a great vehicle that fit comfortably within my budget. Even towards the very end, Rick Mcarthy and Gary Burnette made this experience fun, stress free and amazing. A day my son and I will never forget. I recommend this dealership for any first time car buyers of all ages!!! SBradford More
Best Salesperson I've ever deal with My wife and I looked at a new 2018 vehicle and contacted Ron to discuss a trade-in and "out the door" price. Ron made the process both easy and enjoya My wife and I looked at a new 2018 vehicle and contacted Ron to discuss a trade-in and "out the door" price. Ron made the process both easy and enjoyable! He went out of his way to find the exact car we wanted and then worked to get us every incentive available, an outstanding price on the new car, and a great price on our trade-in. He walked us through every step of the process and it only took a few hours from start to finish. It's easy to see that Ron is a man of integrity and genuinely cares about people. Although there are dealers closer to our home, we will make the trip again to see Ron when it's time for another new car. I am 63 years old and have purchased about 15 new cars during my lifetime and I can tell you that this purchase was, by far, the best car buying experience I've ever had. More
Great until minor problem went wrong two weeks after my purc Our purchase went great until two weeks later when the power lift gate on my 2013 Ford Edge Limited stopped working properly. I called and made an app Our purchase went great until two weeks later when the power lift gate on my 2013 Ford Edge Limited stopped working properly. I called and made an appt, which took two more weeks. After the service dept looked at it they said "they can't fix it due to not having the parts and I would have to take it to the Ford Dealership it would be my responsibility" I then spoke with Jim about Hyundai helping get the lift gate fixed since it messed up only two weeks after my purchase, his response after speaking to his manager was, " you bought it as is, we did you a favor when giving you a power train warranty and we can't put any more money into ( that was an insult) we bought "as is" and it worked when we bought it! I thought since this was a minor fix for them they would stand on the good customer satisfaction and help with it. Like most people this nice vehicle is a new purchase to us and with the devotion to such a purchase we shouldn't have to fix anything on the vehicle , it doesn't matter how minor. It's very frustrating. Other than that I love my Ford Edge! More
Love Gray E Very sweet people to deal with I bought two suv and they are wonderful .Adam Gage is the best to deal with great guy . I can’t say enough words about Very sweet people to deal with I bought two suv and they are wonderful .Adam Gage is the best to deal with great guy . I can’t say enough words about him. I wish a lot of people was like Adam . More
Just what I needed My husband and I were ready to budget for a second car of my choosing. After explaining my criteria to Ron, I fell involve instantly with the 2nd opti My husband and I were ready to budget for a second car of my choosing. After explaining my criteria to Ron, I fell involve instantly with the 2nd option he showed me and made my dream come true! Gary, Ron and the crew at Epperson Mazda managed to match the monthly we were looking for, on a wonderful car, that I know I will still enjoy for years to come. Ron had excellent rapor and worked with us after hours to make sure everything went smooth. Offered a free 1st oil change, quick car clean up, and a full tank of gas before leaving with my new car! Wow! I will definitely recommend Ron and this dealership to others since they care about your needs than trying to get the most out of you like some places. Thanks! -Lindsay Zamorano More
Getting new vehicles We traded 2 vehicles on Saturday May 12 2018 with Rick. He is a awesome person. This is our 2nd time dealing with Rick. He treats you like your the on We traded 2 vehicles on Saturday May 12 2018 with Rick. He is a awesome person. This is our 2nd time dealing with Rick. He treats you like your the only person on the lot. He is very truthful. I will send customers to him. Financing was so easy. They treat you like family and we will sending our family and friends there. Great job and we love our new truck and Santa Fe More