Gray Epperson Hyundai

Very slow to respond and when asked for OTD pricing on a vehicle via email, I get a reply "We don't do business that way" - you have to come into the dealership and we'll talk. They when I finally get to t vehicle via email, I get a reply "We don't do business that way" - you have to come into the dealership and we'll talk. They when I finally get to the right person to give me pricing, I get a 25% OVER MSRP price!! I immediately discarded your dealership from consideration as ALL other 6 dealers I shopped had a slightly UNDER MSRP OTD price. I ended up purchasing last weekend from one of these dealerships - you lose a sale!! Good luck with THAT customer (NO) service. More

I love the new Kona we bought but it is now the most unprofessional service department I have ever seen. If they don't clean it up will have to go to another dealer for service! unprofessional service department I have ever seen. If they don't clean it up will have to go to another dealer for service! More

Went this weekend my parents for my first new car and coby was really great. super friendly, never pushy. super knowledgeable. Would highly recommend him to anyone looking :) coby was really great. super friendly, never pushy. super knowledgeable. Would highly recommend him to anyone looking :) More

Very friendly salespeople. No high pressure just friendly folks to deal with. Would definitely return for another trade. No high pressure just friendly folks to deal with. Would definitely return for another trade. More

We have purchased from Gray Epperson dealership and our salesman/ Coby George was very helpful with our purchasing process. We were very pleased. salesman/ Coby George was very helpful with our purchasing process. We were very pleased. More

Coby has been our main contact for several vehicles. He’s an excellent listener, personable and such an overall great individual. He’s never steered us wrong. We are moving to the Tri city area next yea He’s an excellent listener, personable and such an overall great individual. He’s never steered us wrong. We are moving to the Tri city area next year, and I will come back to Cleveland, as long as Coby is there! More

Let the buyer beware. I purchased a new 23 Tucson in 22. A year later, thanks to another dealer I find they made their own invoice to the price of $38000 in lieu of $30270 I purchased a new 23 Tucson in 22. A year later, thanks to another dealer I find they made their own invoice to the price of $38000 in lieu of $30270 which should have been displayed. In addition, the wheels were not as listed. Sorry Gray Epperson Will not return. More

Excellent service from Coby! I have bought many cars from Gray Epperson and they have a great team there! Disclosure: Coby is my son and will take care of you! I have bought many cars from Gray Epperson and they have a great team there! Disclosure: Coby is my son and will take care of you! More

Service department extremely helpful and efficient. Everyone at dealership friendly and welcoming. Happy with total experience Everyone at dealership friendly and welcoming. Happy with total experience More

I recently traded in my current vehicle for a preowned Kia Sorento they had on their lot. The entire experience was a pleasure, they were more than generous with giving me a good price on my trade and mad Kia Sorento they had on their lot. The entire experience was a pleasure, they were more than generous with giving me a good price on my trade and made the whole experience very easy and a pleasure unlike some other car lots that you have to deal with. I worked with Andy Kisor and Patrick Dodd and they both were very nice and professional and explained everything to me and made sure that I was happy with everything and I had even mentioned to them that it smelled like the car had a dog in it before and they made sure to mention to detail to try and get the smell out. These guys went above and beyond and I would recommend them to anyone. They have both checked with me after the sale to make sure that I loved the car and was happy with it. More