Gray-Daniels Toyota
Brandon, MS
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Took my 2015 Tacoma in for routine maintenance on 2/2/24… As always, EXCELLENT SERVICE!!! Bought my Tacoma brand new from this dealership in 2015… GrayDaniels Toyota… Haven’t had a single problem with my Tac As always, EXCELLENT SERVICE!!! Bought my Tacoma brand new from this dealership in 2015… GrayDaniels Toyota… Haven’t had a single problem with my Tacoma since purchasing it from GrayDaniels Toyota… Keep up the GREAT JOB!!! You guys ROCK🤘🏻😎🤘🏻 Thank you, Chris Cole More
Took the car in to be repainted, they said it would be ready in 3 weeks. I called multiple times to inquire on the date promised. I had to drive to the dealership because nobody answered the phone. Savann ready in 3 weeks. I called multiple times to inquire on the date promised. I had to drive to the dealership because nobody answered the phone. Savanna told me it would be ready on the next Thursday and she will call. Thursday and Friday came and no call. Attempted to call again, no answer. Tried to get through via automated system, transferred several times. Drive to the dealership again around 4:30 she was gone. Asst service manager called and said it would be ready Friday. Not ready on Friday. She called at 3:30 Monday asking could I be there before 5. I work nights, so no. I finally get it Tuesday. I looked at the paint and it’s 2 different colors, the weather stripping is torn around all doors, paint on the armrest, on the dome light, and the clear coat on the doors was removed. I asked the service manager Phil Lasalla (ain’t 💩)come look at the issues he said that it was normal for the paint to be different colors, the white paint is from ppl resting their arms against it. I asked him to explain why the clear coat wasn’t replaced, he said they didn’t replace after market items. I told him that I didn’t put them on, the are a protective firm that came from the factory. How can you be the service manager and not know this. He was a real xxxxxxx about my complaints and walked away. It’s cool, they are out of more money that they know. Ain’t no fun when the rabbit got the gun. I will not be going back to them for anything. More
Raven in service department was outstanding! I found her courteous and helpful, hopefully Toyota will send my key. I found her courteous and helpful, hopefully Toyota will send my key. More
They had the vehicle I wanted. They were all very friendly.. the whole process probably lasted about 2 hours. It was a very happy day all around I imagine! They were all very friendly.. the whole process probably lasted about 2 hours. It was a very happy day all around I imagine! More
Always great friendly service when I go here. Ms. Tucker is always extremely helpful and knowledgeable. Appreciate the clarity she explains work done on my vehicle and always have a welcoming smi Ms. Tucker is always extremely helpful and knowledgeable. Appreciate the clarity she explains work done on my vehicle and always have a welcoming smile. More
The dealership met our needs and worked with us to find a price we could both be happy with. Levorn is always excellent to work with. We have purchased 3 other times through him and he is a class act. Alway price we could both be happy with. Levorn is always excellent to work with. We have purchased 3 other times through him and he is a class act. Always professional and Proficient. More