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Gray-Daniels Toyota
Brandon, MS
381 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to excellent customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 381 reviews
April 01, 2015
Great dealership and great service This is the third Avalon that I have bought from Gray Daniels, and have been more than satisfied with both the vehicles and the service. The servi This is the third Avalon that I have bought from Gray Daniels, and have been more than satisfied with both the vehicles and the service. The service department is efficient and speedy, and the work is more than satisfactory. The service tech, Mark, was very helpful in explaining the service provided and it was swiftly completed. Bobbie More
by Bobbie
Employees Worked With
Mark Bailey, Marc Bailey
March 31, 2015
Vikki Johnston Awesome! So glad she called me And didn't blow my phone up like alot of other dealerships and she respected the times i had avalible to call me. Love Awesome! So glad she called me And didn't blow my phone up like alot of other dealerships and she respected the times i had avalible to call me. Love my Camry!! Miss Vikki and the crew went above and beyond to help me get everything I wanted! ! Will be going back when the time comes . :)) More
by Awalworth11
Employees Worked With
Vikki Johnston
March 26, 2015
Service that was above and beyond all else. I have never before had such an experience as I did on March 25, 2015 at a dealership service department. Steven Duncan and Jerry Brister, went above I have never before had such an experience as I did on March 25, 2015 at a dealership service department. Steven Duncan and Jerry Brister, went above and beyond with their service for my car. I was waited on immediately as I drove in and was treated with great respect. I can not express in words how the service department made me feel. My daughter has had great service on her Toyota and recommended them to me when I moved to town. Best recommendation that I have ever gotten. More
by Vickie
Employees Worked With
Steven Duncan and Jerry Brister, Jerry Brister, Steven Duncan
March 24, 2015
New truck purchase I recently purchased a 2015 Tacoma 4×4 TSS/Sport series... Traded in my 2013 Tacoma Prerunner... Was given a great deal on trade in & new purchase... I recently purchased a 2015 Tacoma 4×4 TSS/Sport series... Traded in my 2013 Tacoma Prerunner... Was given a great deal on trade in & new purchase... Marcus Bird was very professional but also personable... Mr. Bird was there with me through the whole process... I always dread the paperwork process... But, not this time... Dwayne Chesnutt made the process simple & easy... Making sure to explain everything in detail... Mr. Bird & Mr. Chesnutt truly made me feel at home through the whole process!!! (Any other employee of grey daniels Toyota that I came in contact with was also very friendly and personable) More
by CHRIS
March 18, 2015
Outstanding service My Highlander needed 10,000 mile service. I was prepared to wait at least 1 1/2 hrs. I was met at my car door by Jerry Brister and very politely sho My Highlander needed 10,000 mile service. I was prepared to wait at least 1 1/2 hrs. I was met at my car door by Jerry Brister and very politely shown to the waiting area. I got my 79 year old mother seated and tuned the TV to kid channel for my 4 year old grandson. Then I brewed myself a cup of your delicious Starbucks coffee and settled in for the long wait. Suddenly Mr. Brister appeared and told me my vehicle was ready! I thought it was a case of mistaken identity! But no, my vehicle was ready in less than 30 minutes!! I will continue to drive the 2 hours to have my vehicle serviced here and when the time comes to purchase another one, Gray-Daniels is where I'll come!!! More
by mamie123
Employees Worked With
Jerry Brister, Jerry Brister
March 11, 2015
Outstanding service After getting a "maintenance needed" message in our Prius, we drove in without an appointment. Charles Martin was greeting us just as we got out of t After getting a "maintenance needed" message in our Prius, we drove in without an appointment. Charles Martin was greeting us just as we got out of the car. He was friendly, helpful and made us feel at home. He directed us to a very nice waiting area (nicer than most dealership waiting areas). Service was fast and we were on our way with no hassles. He explained the reason for the maintenance needed message and wished us well. More
by williemac
Employees Worked With
Charles Martin
March 10, 2015
2015 Highlander Purchase Over the years I have purchased 7 new vehicles so I have had quite a variety of experiences with car dealers. When we decided to purchase a new vehic Over the years I have purchased 7 new vehicles so I have had quite a variety of experiences with car dealers. When we decided to purchase a new vehicle we tried the Toyota dealership closest to us, but they were not willing to work with us to find exactly the vehicle we wanted. Gray Daniels Toyota not only worked out the vehicle specifications with us, but gave us a great deal on a rental until our new Highlander arrived. Throughout the process if we had any questions all we had to do was call or email Freddie Bankston and we got our answer quickly. In our opinion Gray Daniels Toyota is the best dealership we have ever dealt with, don't hesitate to go here to purchase a new vehicle or to rent a Toyota. More
by Heather1Dogmom
Employees Worked With
Brittany Ainsworth, Freddie Bankston, Brittany Ainsworth
March 09, 2015
EXCELLENT CUSTOMER SERVICE!!! Zallias , Melissa, Daniel and Cajun Joe pushed until they got me an affordable price. I will definitely recommend Gray-Daniels Toyota to anyone looki Zallias , Melissa, Daniel and Cajun Joe pushed until they got me an affordable price. I will definitely recommend Gray-Daniels Toyota to anyone looking for a dependable vehicle at a great price. They did not have to tell me I was their priority....they showed me!!! What an awesome experience!!! More
by ksw75
Employees Worked With
Joe Signaigo, Zallias Weathersby
March 05, 2015
EXCEPTIONAL CUSTOMER SERVICE Charles Martin is an exceptional Customer Service Advisor! He is friendly, courteous, prompt and truly cares for the well being of his customers! Wh Charles Martin is an exceptional Customer Service Advisor! He is friendly, courteous, prompt and truly cares for the well being of his customers! When I go into the dealership for service, I know he not going to try to sell me something I don't need or want. He definitely knows and exemplifies "Customers Service"!! More
by SPinkston
Employees Worked With
Charles Martin
March 03, 2015
Great Service Jason Kennedy was extremely polite and knowledgeable. We were still shopping around when we visited the dealership. Because of his impeccable servic Jason Kennedy was extremely polite and knowledgeable. We were still shopping around when we visited the dealership. Because of his impeccable service and the great deal we were offered, we purchased an SUV. I highly recommended working with Jason Kennedy when you visit this dealership. More
by KM
