Gray-Daniels Toyota

Thanks Christopher - Great Experience! Christopher did a great job. No pressure and seemed to know all the answers. He went over and beyond to make sure we got what we wanted! Christopher did a great job. No pressure and seemed to know all the answers. He went over and beyond to make sure we got what we wanted! More

Only looking, but ended up buying a new car ! ! ! I was simply looking for a vehicle, not planning to buy, just quite yet; my salesman was Freddie Bankston was great; we test drove a corolla; I liked I was simply looking for a vehicle, not planning to buy, just quite yet; my salesman was Freddie Bankston was great; we test drove a corolla; I liked it, but still had plans to come home and think about it. They gave me such a good price, I couldn't turn it down. Everyone always told me to take a man with me to buy a car and also, buy toward the end of the month. Had two nice men to work with and with a good price, I came home in a new Toyota corolla. More

Really wasn't intending to buy that day The salesmen were great...never felt any pressure. Showed me a vehicle that I just couldn't pass up. I would highly recommend to my friends and famil The salesmen were great...never felt any pressure. Showed me a vehicle that I just couldn't pass up. I would highly recommend to my friends and family. As a matter of fact, I recommended Gray-Daniels to one of my co-workers this morning. More

Car Saleswoman Rocks and so does Manager & Finance too!!! I had an excellent experience this past Saturday when I bought my new Toyota Camry. I called the 1-800 number and was transferred to Vikki Johnston, I had an excellent experience this past Saturday when I bought my new Toyota Camry. I called the 1-800 number and was transferred to Vikki Johnston, the best car saleswoman in the world. She was so friendly on the phone and sent me an online application. Within minutes she called me to come up and pick out my new Camry. When I arrived Vikki greeted me with a smile and made me feel very comfortable. Then her boss, Steve Duncan took over getting my information processed for finance. He shared information about the vehicle I chose that I was not aware of. Then I met "Cajun" Joe Signaigo, he is not only smart, but very animated! Vikki, Steven and Joe got me in and out so fast with the best service I have ever received buying a car! I even got some freebies for being a valued customer. I highly recommend Gray Daniels Toyota of Brandon to anyone looking for top quality car, sales and service! I appreciate all you guys have done for me and my family! I will share my car buying experience with others and refer them ALL to Vikki!!! Thank you Gray Daniels Toyota Family!!!! More

Service with a smile My recent visit to Gray-Daniels Toyota couldn't have been more pleasant. My service advisor, Charles Martin, was a delight to deal with. He answered My recent visit to Gray-Daniels Toyota couldn't have been more pleasant. My service advisor, Charles Martin, was a delight to deal with. He answered all of my questions, and provided some expert advice on the care of my vehicle. Charles was very pleasant to deal with, and was very easy to deal with. His pleasing personality made me feel like I was valued as a customer. I will have no problems recommending Gray-Daniels Toyota to all my friends. W. Foster More

Service Dept When you open a dictionary to look up the word customer service there should be a picture of Charles Martin. I have bought numerous cars/Suvs and had When you open a dictionary to look up the word customer service there should be a picture of Charles Martin. I have bought numerous cars/Suvs and had them serviced at various dealerships. Without a doubt, Charles is the absolute best. A smile greets you and kind words are always there as he explains each step of the services to be provided. I work with over 225 sales people and work with over 35 customer service people each day in my job. Charles is the type person that each person in both sales and service should emulate. More

good experience This was the best experience I have ever had when purchasing a vehicle. I alway hate it because it normally takes all day. We were in and out about This was the best experience I have ever had when purchasing a vehicle. I alway hate it because it normally takes all day. We were in and out about 2 1/2 hour. Great salesman. More

Great experience Had a great experience and it didn't take all day. At no time did I feel pressured by anyone. This is my third vehicle to buy from Gray-Daniels Toyota Had a great experience and it didn't take all day. At no time did I feel pressured by anyone. This is my third vehicle to buy from Gray-Daniels Toyota and I will go back when I am ready for a new Toyota. More

New FRS for my son. Carried my son to look at the new FRS. He was debating between a Scion FRS .Talked to sales person and he went over details on the car and we took it Carried my son to look at the new FRS. He was debating between a Scion FRS .Talked to sales person and he went over details on the car and we took it for test drive. We were lead to believe that this car had GPS which was important. Couple days later I meet with same sales person and purchased the FRS for my son. He was going over details of the car after I purchased it. I pressed the map button to see what the navigation screen looked like and it said see dealer or gave wwwaddress. I asked him about this and he said it goes through the phone after it is connected now. Salesman said when my son hooks his phone up it would work. Couple hours later I brought my son up there to pick up his new vehicle. At the dealership we set up his phone and he tried the gps. Did not work. I spoke with the Scion manager and he thinks that is an upgrade but would have to check. He said he would talk to salesperson and call me back next day. Next day I called them back and sales person said he thought it had GPS but it does not. Said I could purchase it from them for $2500. I looked on Scion web site and it shows the upgrade for $1199. The dealership was friendly the entire time they mislead us. If there was another dealership that had the same car I would take that one back. They did not seemed concerned after the sale was made. I realize I am to blame also for believing the salesman instead of looking for myself, but they should know what they are selling. Will update later when I get managers name I talked to. More