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Gray-Daniels Toyota
Brandon, MS
378 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to excellent customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 378 reviews
December 08, 2024
Vicky Rumley, my Service Advisor, was very courteous, professional, helpful & engaging. She kept me informed at every stage of the service process via text, which I very much appreciated. professional, helpful & engaging. She kept me informed at every stage of the service process via text, which I very much appreciated. More
by KB
October 17, 2024
Took my Prius for service consisting of oil change, tires rotation and general inspection (20,000 miles). Not only the person that handled it was courteous but, in addition, it was fast and did not even cost rotation and general inspection (20,000 miles). Not only the person that handled it was courteous but, in addition, it was fast and did not even cost me a penny. You cannot beat that! More
by rmachado
Employees Worked With
Sorry, did not get the name
September 30, 2024
3 years later edit. Do not pay for any warranty offered. You will have to jump through hoops and fight to keep from being charged for any warranty coverage. I was told t Do not pay for any warranty offered. You will have to jump through hoops and fight to keep from being charged for any warranty coverage. I was told that my warranty didn't cover labor and they tried to charge me for that. BUYER BEWARE. I still stand beside the sales team being great (obviously they have to be). I hope the owner reads this and changes how things are done I had a very easy no pressure experience while buying a Toyota tundra. I was able to setup everything online and go in to sign the papers. I will definitely be doing business with Gray Daniels again. More
by js
Employees Worked With
Raven tucker
September 24, 2024
This dealership has been so helpful and their service department had me in and out in no time! department had me in and out in no time! More
by nma2611
Employees Worked With
September 14, 2024
Raven and the Gray Daniels Service Team always go the extra mile to keep you safely on the road without gimmicks or pressure tactics - just great service! extra mile to keep you safely on the road without gimmicks or pressure tactics - just great service! More
by dsn23
Employees Worked With
Raven
August 27, 2024
Very professional! ! Goes above and beyond for your business. I would recommend anyone to use this dealership. ! Goes above and beyond for your business. I would recommend anyone to use this dealership. More
by Haralson
Employees Worked With
August 09, 2024
The biggest run around I have ever dealt with from a car dealer. Find a used unit of interest, put in an app, offer a deposit, be told by the sales rep the vehicle is being held. 3 days to get an approval dealer. Find a used unit of interest, put in an app, offer a deposit, be told by the sales rep the vehicle is being held. 3 days to get an approval on a 750 Tri Merge credit score, only to be told the vehicle sold. Did all due diligence to make this purchase, including offer of deposit on very first call. Shady xxx dealers. More
by shawncas
