Gray-Daniels Toyota

I've been taking my 2012 Tundra to this dealership for years. There is not another dealership in the state of MS (or the country, since I'm being honest) that I would recommend purchasing or having servi years. There is not another dealership in the state of MS (or the country, since I'm being honest) that I would recommend purchasing or having service done. These people are HONEST. They are patient. They know the product they represent and they are fair. Douglas is our guy with the service department and before him it was Justin. There is a reason they are rated No. 1 on this site. I am a living, breathing, regular customer and any of you can contact me if you don't believe what I'm saying. And to my Gray-Daniels Toyota team, y'all keep doing what you're doing and know that your people make the difference. More

Levorn was wonderful and I appreciate everything he did for us. As far as the dealership goes, I do not plan on doing business again with them in the future, especially when it comes to a used vehicle. The for us. As far as the dealership goes, I do not plan on doing business again with them in the future, especially when it comes to a used vehicle. They didn't even bother to try to clean the car before we got there, stating they didn't have enough time. Even though we gave them 4 days notice we were coming. They didn't clean it because they didn't want to waste the time cleaning it when someone was going to buy it. Also, I found the certified used car manager to be very rude. I do not mind haggling, but I don't appreciate being talked down to and she was very disrespectful. The car was missing multiple things including the headrests on the backseat. She only agreed to order them because I pointed out it was a safety issue, And I had to drive back up there to receive them even though I live almost 2 hours away. They also couldn't be bothered to give me gas for driving up there. I don't know how new car sales go there, but as far as used cars they obviously don't put any effort into making them presentable on the market. More

Friendly service very knowledgeable made sure that I got the car and the color I like. the car and the color I like. More

Our experience at Gray Daniels Toyota was top-notch. Ronney Magee did an awesome job keeping us informed on our Land Cruiser and made our car buying experience easy. 100% recommend this dealership Ronney Magee did an awesome job keeping us informed on our Land Cruiser and made our car buying experience easy. 100% recommend this dealership More

Friendly,fast, honest. Easy to work with. Every step of the way was easy . Would absolutely recommend Easy to work with. Every step of the way was easy . Would absolutely recommend More

Douglas Chambers in the service department at Gray Daniel’s Toyota is top notch from his Effie to his great customer service and communication skills. Daniel’s Toyota is top notch from his Effie to his great customer service and communication skills. More

Wonderful employees who take real good care of customers. I’ve always had great service at this dealership. I’ve always had great service at this dealership. More

Vicky Rumley, my Service Advisor, was very courteous, professional, helpful & engaging. She kept me informed at every stage of the service process via text, which I very much appreciated. professional, helpful & engaging. She kept me informed at every stage of the service process via text, which I very much appreciated. More

Took my Prius for service consisting of oil change, tires rotation and general inspection (20,000 miles). Not only the person that handled it was courteous but, in addition, it was fast and did not even cost rotation and general inspection (20,000 miles). Not only the person that handled it was courteous but, in addition, it was fast and did not even cost me a penny. You cannot beat that! More

3 years later edit. Do not pay for any warranty offered. You will have to jump through hoops and fight to keep from being charged for any warranty coverage. I was told t Do not pay for any warranty offered. You will have to jump through hoops and fight to keep from being charged for any warranty coverage. I was told that my warranty didn't cover labor and they tried to charge me for that. BUYER BEWARE. I still stand beside the sales team being great (obviously they have to be). I hope the owner reads this and changes how things are done I had a very easy no pressure experience while buying a Toyota tundra. I was able to setup everything online and go in to sign the papers. I will definitely be doing business with Gray Daniels again. More