Gray-Daniels Nissan North

Didn't make past the receptionist Went in to inquire about a new car and talked to the receptionist, a Ms. Paramore. Not sure if she was having a bad day or if she is always like this, Went in to inquire about a new car and talked to the receptionist, a Ms. Paramore. Not sure if she was having a bad day or if she is always like this, but her attitude stunk in my opinion. She was abrupt and disinterested. She was more interested in her cell phone and possible texts than she was with the business. I really couldn't determine why this was happening. I ended up purchasing a Honda elsewhere that day. More

POOR SERVICE Ridiculous. I have been waiting on my car for THREE HOURS for an oil changel. They lost my paperwork. I complained and the manager offered to knock ou Ridiculous. I have been waiting on my car for THREE HOURS for an oil changel. They lost my paperwork. I complained and the manager offered to knock out my oil change on out.. my vehicle sat there for another 15 mins before someone came and got it. I work overnight and I haven't been asleep yet. I'm still here waiting on my vehicle. More

Sold a known defective used car. Nissan north sold a used 2006 Nissan Pathfinder which was defective. They received the auto from Cannon Nissan also in Jackson.. They Sold he auto w Nissan north sold a used 2006 Nissan Pathfinder which was defective. They received the auto from Cannon Nissan also in Jackson.. They Sold he auto without fully checking its overall problems. After a few months the catalytic converters blew out. They refused to make any repairs even though a limited warranty was purchased. Which of course did not cover the problem. Other smaller things happened like the air conditioner fan broke. And sensors malfunctioned. Now the radiator blew which burned the motor and transmission burned out. Having been wrecked previously caused the power train to be out of alignment probably. The dealerships general manager has been very uncooperative in resolving the issue. Their only approach to solution was to use typical sales approaches, run arounds, and making offers which are ridiculous. Cost of repair is equal to the loan balance. The auto is now sitting undrivable. Their claim is typical caveat emptor. The sale and resolution tactics are unethical. To file a complaint with general manager Mr Ethan Lee was almost impossible. When ever a question was brought up he laughed and made you feel like a moron for asking. More

NEVER AGAIN! My husband and I are in the market for a Pathfinder. After looking online for some time, we found a Pathfinder that we liked at this dealership. On Sa My husband and I are in the market for a Pathfinder. After looking online for some time, we found a Pathfinder that we liked at this dealership. On Saturday, June 10, 2017, we visited the dealership to view the vehicle. 8 salesmen were standing around outside and not 1 asked if we needed any help or ANYTHING. As we were leaving, 2 white couples were walking around and the salesmen were literally racing to see which one could get to the white couples the fastest! Meanwhile, my husband and I are left with NO HELP so we left!!! All black people don't have bad credit and all white people don't have perfect credit. So do not miss out on a good sale making horrible assumptions. We will take our business elsewhere, obviously we are not valued at this dealership! More

Oil & filter change was fine. Not sure if everyone is suppose to get vacuum and/or wash but we received neither. We noticed another that came in after us being vacuumed is all. In Not sure if everyone is suppose to get vacuum and/or wash but we received neither. We noticed another that came in after us being vacuumed is all. Inquiring minds... More

Unsatisfied People are friendly but this is not why we go there. 1) Asked them to replace windshield wipers, not done. 2) Asked for the preventative maintenance People are friendly but this is not why we go there. 1) Asked them to replace windshield wipers, not done. 2) Asked for the preventative maintenance service, got a regular oil change and tire rotation. 3) They marked red for replacement of in-cabin microfilter, was not replaced. 4) Air conditioner in vehicle was taking a while to get cold so we had them check the air conditioner and paid for a diagnostic check. Was told our compressor was no good and got a quote for $1354.00 for parts and labor on a vehicle that is only 3 years old. Not pleased. More