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Gray-Daniels Nissan Brandon
Brandon, MS
109 Reviews
Welcome to Gray-Daniels Nissan of Brandon! Located in Brandon, MS, Gray-Daniels Nissan of Brandon is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Gray-Daniels Nissan of Brandon a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Nissan, you’ve come to the right place. Call 888-593-1863 for your No-Obligation Internet Price Quote from our Internet Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 109 reviews
February 09, 2016
Love my Pathfinder, Hated the Experience I have purchased many cars in my life. This was the worst experience I have ever had. I felt manipulated & "handled". Great car, horrible salespeople. I have purchased many cars in my life. This was the worst experience I have ever had. I felt manipulated & "handled". Great car, horrible salespeople. More
by Peanut62
Employees Worked With
Justin Darby, Nicole Jarvis, Ethan Lee
October 09, 2015
A stressful experience turned into an AMAZING experience!!!! I had been shopping for a new car for a few months. All of the dealerships I visited kept giving me the run around because of my not so great credit r I had been shopping for a new car for a few months. All of the dealerships I visited kept giving me the run around because of my not so great credit rating (recent college graduate).... I just wanted a new car, and wanted someone to work with me on making that happen.... I knew I could disprove what my credit score said if given the chance.... Gray-Daniels Nissan did just that... Not only did I get a newer car, but I got a beautiful BRAND NEW (only 3 miles on the odometer) car that I actually wasn't thinking I could be approved for.... My sales rep was kind, fun, friendly, energetic, and strangely calming ... Taking on a new car loan is usually so stressful. I was relaxed and enjoyed the whole experience.... Thank you for turning such a stressful task into a pleasant one for me!! I will be a repeat customer! :-) More
by Sethro77
Employees Worked With
Nicole Jarvis
October 03, 2015
unprofessional This is the most unprofessional group of individuals that I have dealt with in a long time. My husband and I were told to drop our vehicle off for ser This is the most unprofessional group of individuals that I have dealt with in a long time. My husband and I were told to drop our vehicle off for service on Saturday and pick up a loaner vehicle as long as it was before 4pm. We decided we should call after being half way there. When we finally got Chris on the phone he informs us that we are not able to get our loaner vehicle because ...get this....it was slow so the service department went home....Really....even though we were told to come???? Wow... really ...already this vehicle is a danger 2015 Armada shutting off while you are driving it...then this bunch of nonsense. ...I will be contacting upper management and anyone who will listen about this unprofessiinalism! More
by who hired these people?
Employees Worked With
Chris, receptionist for Saturday,
August 21, 2015
Oil Change Come in for an oil change & tire rotation. I received updates on the progress and was satisfied with the service, both the time and the personal updat Come in for an oil change & tire rotation. I received updates on the progress and was satisfied with the service, both the time and the personal updates. More
by retired
Employees Worked With
Chris Koestler
August 06, 2015
Survey The customer service was great and extremely helpful. They made my husband and I feel very welcome, like we were a part of their family. We never fe The customer service was great and extremely helpful. They made my husband and I feel very welcome, like we were a part of their family. We never felt like we were being pushed into doing anything. We laid out what we could do, and they went out of their way to accommodate us. More
by T2nRock
Employees Worked With
David Hughes, Rock, Maurice
July 10, 2015
Oil change I was very satisfied with staff and service I received. It is so nice to have wifi available while you wait. John came and checked me a couple of tim I was very satisfied with staff and service I received. It is so nice to have wifi available while you wait. John came and checked me a couple of times while I waited More
by Cosper90
Employees Worked With
John matthews
April 07, 2015
Survey Great svc-fast-no long waiting-friendly staff-overall svc was excellent-I would recommend Gray Daniels to any of my friends. Than Great svc-fast-no long waiting-friendly staff-overall svc was excellent-I would recommend Gray Daniels to any of my friends. Thank you Robert H. Stern More
by RSteen1
Employees Worked With
N/A don't know
March 04, 2015
Great Customer Service The customer service was awesome. Neeko Smith was a great associate...you don't find many nice people like him now days so cuddos to him. The customer service was awesome. Neeko Smith was a great associate...you don't find many nice people like him now days so cuddos to him. More
by Prettygirl
Employees Worked With
Neeko Smith
February 11, 2015
Summary of my experience I had a wonderful experience at Gray Daniels!! My sales rep was awesome!! I told him what I was looking for and gave him my price range. He got me wha I had a wonderful experience at Gray Daniels!! My sales rep was awesome!! I told him what I was looking for and gave him my price range. He got me what I wanted and more!! He told me the truth and stayed up front with me the entire time. I really appreciated him being patient and answering all my questions. I worked with two salesmen and Chong happened to be one of them. He was outstanding! He was so nice and even made several follow up calls concerning questions I may have had. Gray Daniels in Brandon MS ROCK!!!!! Two thumbs up!! Go Lorenzo and Chong!! I'll be back!!! More
by Tann
Employees Worked With
Lorenzo Chong
November 30, 2014
bought a used car and 5 months later 5k + in mechanical work I bought a car from this dealership 5 months ago for 9K ( 60K miles), I had some recalls come up on it and come to find out that I have 5K + in mechan I bought a car from this dealership 5 months ago for 9K ( 60K miles), I had some recalls come up on it and come to find out that I have 5K + in mechanical work that need to be fixed just so I can drive it ( transmission, the whole front end , etc.. when I found out the car had all these issues I took the car back to the dealership were they said they would help the best they could. this was a manager!!!!! I decided just to trade car in , and buy a newer used car , I was offered only $1,500 for the car . I was completely blown away with the offer. This was a slap in the face!!!!! There was a lot said when was going to leave of coarse. (this is the short story). I was told that I should of bought a extended warranty. I have to say this is the worst experience I have ever had. I guess talking care of customers is gone! More
by jw35245
Employees Worked With
Garrick, Gaylen ,
