Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Gray-Daniels Nissan Brandon

Brandon, MS

Overview
Employees
Reviews
Vehicles
4.6
680 Reviews
Welcome to Gray-Daniels Nissan of Brandon! Located in Brandon, MS, Gray-Daniels Nissan of Brandon is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Gray-Daniels Nissan of Brandon a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Nissan, you’ve come to the right place. Call 888-593-1863 for your No-Obligation Internet Price Quote from our Internet Department.
Contact Dealership

108 Gray Daniels Blvd

Brandon, MS

39042

Directions

By Type

Showing 680 reviews

December 26, 2025

Teresa was wonderful. Very helpful but not pushy. Just really super nice I would highly recommend her. More

by kimfritts62
Recommend Dealer
Yes
Employees Worked With
Teresa Gooch
Report | Print
Dec 28, 2025 -

Gray-Daniels Nissan Brandon responded

Thank you for taking the time to share your experience with Teresa! We take pride in providing knowledgeable and friendly service without being pushy. We appreciate your recommendation and hope to see you again soon. It was a pleasure dealing with you Kim!!

December 26, 2025

They are extremely nice people. I told them what I did/didn't want and I was in/out in no time More

by KGAMBERINI
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Dec 26, 2025 -

KGAMBERINI responded

Thank you for making this car experience quick and easy!

Dec 28, 2025 -

Gray-Daniels Nissan Brandon responded

Thank you for your kind words! We strive to make our customers' experience quick and effortless while providing exceptional service. It was a pleasure doing business with you! We appreciate your repeat business and look forward to seeing you again!!

December 24, 2025

I scheduled an appointment for recall repair, and added on oil change and tire rotation. I also asked for a car wash and vacuum the inside. I didn't get the car More

by sonjia.simmons
Recommend Dealer
No
Employees Worked With
Devin
Report | Print
Dec 29, 2025 -

Gray-Daniels Nissan Brandon responded

I do apologize for the miss communication. I did get with Devin and he did let me know he called you back about the washing and vacuuming concern. If you have any questions, feel free to reach out to us and thank you for the feedback.

December 24, 2025

Everyone was nice and everyone had a great attitude They made us feel special bc of the great service More

by SHNELL00
Recommend Dealer
Yes
Employees Worked With
I don't know but they was very nice. I had a appointment it was a hour wait but they still nice about it so we stayed for the service
Report | Print
Dec 28, 2025 -

Gray-Daniels Nissan Brandon responded

Thank you for the kind words! We strive to provide exceptional service and it makes us happy to know we made you feel special. Come back soon! 😊 #customerappreciation #greatservice

December 24, 2025

Professional Very good staff, the two deals took several weeks therefore I dealt with 3 sales people.. each represented the dealership well even though credit went to big E More

by ronald.rogers
Recommend Dealer
Yes
Employees Worked With
Big E
Report | Print
Dec 28, 2025 -

Gray-Daniels Nissan Brandon responded

Thank you for choosing our dealership! We are thrilled to hear that our staff provided you with exceptional service throughout your car buying experience. We appreciate your patience during the process and are happy to have helped you find your perfect vehicle. Big E definitely deserves credit for making it all possible. Happy driving! #customerappreciation #teamwork #satisfiedcustomers

December 23, 2025

My experience with the dealership was that it is a friendly environment and very welcoming. I would definitely recommend this dealership to my friends and family. More

by fabulousteacher07
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Report | Print
Dec 24, 2025 -

Gray-Daniels Nissan Brandon responded

Thank you so much for the five-star review and the kind words about our service department. We look forward to seeing you on your next visit. Feel free to reach out to us if you have any questions. Hope you have a very Merry Christmas and a Happy New Year.

December 21, 2025

Ready for me and finished work quickly Service tech explained more about services offered Yeah ?? More

by mandtcausey
Recommend Dealer
Yes
Report | Print
Dec 22, 2025 -

Gray-Daniels Nissan Brandon responded

Hello Mr. Causey, thank you so much for the five-star review and the kind words about our service department. We look forward to seeing you on your next visit. If you have any questions, feel free to reach out to us. Hope you have a very Merry Christmas and a Happy New Year.

December 20, 2025

Excellent service Excellent Service. Kept me informed about my vehicle. Very professional Great job Exceeded my expectations More

by johnsonalberta012
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Report | Print
Dec 22, 2025 -

Gray-Daniels Nissan Brandon responded

Hello Ms. Johnson, thank you so much for the five-star review and the great feedback. We look forward to seeing you in your next visit. Hope you have a very Merry Christmas and a Happy New Year. Thank you again.

December 20, 2025

Very bad, accused me of approving work I never approved. Over charging me . Very unhappy. They told me I could not come back there. Mark Katz was the one who was trying to con me. Tried blaming me for the More

by Buster.ford6853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve was the person I was dealing at first. Then Jeff Katz came into the picture and tried to con me out of money accusing me of approving work I did not approve. I will be reporting this to the better business bureau.
Report | Print
Dec 22, 2025 -

Gray-Daniels Nissan Brandon responded

Mr. Ford, We strive to provide the best service possible; I understand that you truck had a different concern after the warranty repair were completed over 1000 miles ago. I was unable to provide you a loaner truck to pull your boat for vacation. We did provide a rental car at no charge, and you allowed a non-authorized driver to drive the rental vehicle. We found and documented the air filter was restricted and caused the truck to go into limp mode. We are unable to complete the repair under warranty due to the air filter you installed. You accused us of putting a rag in your air filter box causing the concern. I was simply trying to diffuse the situation because we were on your daughter's speaker phone in our service reception area and other clients could hear you. You cursed at us, and you agreed to pay for the air filter. We didn't charge you for any labor or the rental vehicle we provided. We understand your Nissan Titan is not meeting your expectations and were simply attempting to get your truck back on the road so you could tow your boat for vacation.

December 20, 2025

Service manager Jeff Katz tried charging me for work I did not agree to. Tried blaming the problems with my vehicle on me. Had to pay for a new filter that was only 6 months old. Problem with my truck More

by Buster.ford6853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Katz 0 stars
Report | Print
Dec 22, 2025 -

Gray-Daniels Nissan Brandon responded

Mr. Ford, We strive to provide the best service possible; I understand that you truck had a different concern after the warranty repair were completed over 1000 miles ago. I was unable to provide you a loaner truck to pull your boat for vacation. We did provide a rental car at no charge, and you allowed a non-authorized driver to drive the rental vehicle. We found and documented the air filter was restricted and caused the truck to go into limp mode. We are unable to complete the repair under warranty due to the air filter you installed. You accused us of putting a rag in your air filter box causing the concern. I was simply trying to diffuse the situation because we were on your daughter's speaker phone in our service reception area and other clients could hear you. You cursed at us, and you agreed to pay for the air filter. We didn't charge you for any labor or the rental vehicle we provided. We understand your Nissan Titan is not meeting your expectations and were simply attempting to get your truck back on the road so you could tow your boat for vacation.

1
2
3
4
...
68