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Grava Chrysler Ram Jeep Dodge
Medford, MA
206 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 206 reviews
December 11, 2012
I had an absolutely wonderful experience looking at and purchasing my new Dodge Dart Limited 2013 from Nick Dicarlo at GRAVA. He was amazing to work with, very honest, very friendly and very knowledgeable. purchasing my new Dodge Dart Limited 2013 from Nick Dicarlo at GRAVA. He was amazing to work with, very honest, very friendly and very knowledgeable. He took the time to explain the various options available on my car and my financing plan. We would definitely go back to purchase another car with Nick in the future and I would recommend him to anyone looking to purchase a new vehicle. More
by VitoCatAzzalina
Employees Worked With
Nick DiCarlo
December 07, 2012
I recently purchased a new Jeep Liberty from Grava; not only do I love my car, but Justin really listened to my needs and went above and beyond to make sure I got everything I wanted. The staff was very pr only do I love my car, but Justin really listened to my needs and went above and beyond to make sure I got everything I wanted. The staff was very professional and knowledgeable which made me feel comfortable making my decision. Justin made the process smooth and easy. I would highly recommend him! More
by Catherine Shay
December 07, 2012
I've been doing business with the Gravas for over 25 years and always received friendly, professional service. I've been happy with all of my vehicle choices, and thrilled with their dependability, styl years and always received friendly, professional service. I've been happy with all of my vehicle choices, and thrilled with their dependability, style and performance. Sales and service department staff made me feel comfortable and confident. The new showroom is beautiful and the Boston mural spectacular. More
by Carwin
Employees Worked With
Ralph Grava, Joe Dolci, Frank Sorrento, Jim Pandolfo, Peter Grava
December 04, 2012
I had a over all great experience at Grava Chrysler Jeep Dodge. Amazing service and a great friendly staff I will for sure be back for my next car and would refer them to anyone looking for a new car! Dodge. Amazing service and a great friendly staff I will for sure be back for my next car and would refer them to anyone looking for a new car! More
by k2214
Employees Worked With
Ralph Grava, Peter Grava, Frank Sorrento , Frank Sorrento, Peter Grava
December 03, 2012
Sent a email to 4 or 5 dealers to get info on a new jeep. Bob from Grava got right back to me with the info. Over the next week I had a chance to make it in and meet Bob, he never pressured me and I bought a Bob from Grava got right back to me with the info. Over the next week I had a chance to make it in and meet Bob, he never pressured me and I bought a new Jeep. I love it. More
by mcmc1979
Employees Worked With
Bob Harris, Bobby Harris
December 03, 2012
Traveling out of town and our car broke down 2 days into the vacation. Very scary, when you are not familiar with the surrounding areas. Searched for closest service center and Grava came up. Car was towe the vacation. Very scary, when you are not familiar with the surrounding areas. Searched for closest service center and Grava came up. Car was towed to the deanship, and we were picked up by there free shuttle van. Once myself and my family arrived to the service center I spoke to Joe Dolci, who was the nicest and most honest service advisor I have ever met with. He understood our frustration, being so far from home and took care of us as if we were his own family. If I lived around the Boston area I would absolutely use Grava as my go to dealership. More
by jack.kardashian
Employees Worked With
Joe Dolci, Joe Dolci
February 20, 2012
First, I was told the deal I made on AAA was going to be honored before I came in. The dealership said they would have the make and model I selected. They didnt. so I end up compromising and buying a 'hi honored before I came in. The dealership said they would have the make and model I selected. They didnt. so I end up compromising and buying a 'higher end' model. They do this every day but didnt tell me what to bring. After traveling back and forth several times I finally have the final documents to make the purchase. I get the car and they have a half of tank of gas. Even when I've purchased used cars I've had a full tank. Now I'm sitting and waiting while he puts together paperwork and sends me to the person to fill it out. I hear a bunch of swearing and guffaws...while i'm looking at a family with kids waiting to be seen. the guys says, oh they like to tease erika because she doesnt like swearing. great. professional. Grava dealership is under construction. I bought the vehicle and arrived home by 7 pm. By 7 am I had a flat. I had the tire changed and rode to monroe to have it plugged. They suggested requesting a new tire bc sitting the rim overnight cut into the tire wall and the tire has a warranty. I am told by Grava to bring it in and they would take care of it by the salesman. They not only did not take care of it, but once again I made an unnecessary trip and used the last of the half tank of gas they put in. I had to have a colleague pick me up to go to work. I had to arrange for time off to fix the tire..and what are we talking about? A $50 tire. More
by annoyedinma
Employees Worked With
sales manager
