Grava Chrysler Ram Jeep Dodge
Medford, MA
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Thirty plus years Jeep SUV' Great sales people and service masters of the universe. Would Not go anywhere else no hassle best prices . Gab Vet traveled from all over New Engla Great sales people and service masters of the universe. Would Not go anywhere else no hassle best prices . Gab Vet traveled from all over New England to buy my next Jeep from thee Grava family. More
Young guy I bought a car from Grava witch was my first car awsesome. Not knowing anything about cars I was having an issue and brought it in to Grava service an I bought a car from Grava witch was my first car awsesome. Not knowing anything about cars I was having an issue and brought it in to Grava service and saw Courtney K she was very helpful and knowledgeable especially for a young guy not knowing anything about vehicle she fixed me right up I would definitely go back and deal with her only. More
Awesome Professional and friendly service advisor.. Dropped my Jeep Grand Cherokee for a 15000 mile service and a rattle sound in the front. Courtney had a tech in it right away. It was completed in w Dropped my Jeep Grand Cherokee for a 15000 mile service and a rattle sound in the front. Courtney had a tech in it right away. It was completed in what I would say was record time. She is the most Professional person I have dealt with in a long time. Seriously a breath of fresh air!!! 10 stars out of 5!!! More
Painfully easy I had a recall on my 2016 patriot. I called and made an appointment for a few days later. I came in dropped my car off and was taken to the train stat I had a recall on my 2016 patriot. I called and made an appointment for a few days later. I came in dropped my car off and was taken to the train station by the free shuttle service they have. I was called later in the day and told the car was done by Bryan. I was picked up later in the day at the train station again by the shuttle....It was so easy I'm absolutely going back. Bryan was very helpful and friendly! More
"Service Dept Excellent, Fast service!" Took my 2014 Jeep in for minor service was so impressed with how fast it was done. Courtney was so accommodating and friendly. She was extremely hel Took my 2014 Jeep in for minor service was so impressed with how fast it was done. Courtney was so accommodating and friendly. She was extremely helpful and got my car done within the time that was promised. Definitely, recommend this Service Dept. More
See Courtney in Service! Excellent job every time! We have several dodge products in the family, and Courtney takes great care of them all! Upfront about costs, advises us on maintenance that is needed We have several dodge products in the family, and Courtney takes great care of them all! Upfront about costs, advises us on maintenance that is needed and what can wait. Work is completed in a timely manner and Courtney always keeps us informed! Highly recommend her! More
Service Rep - C Knights at Grava Jeep We all know buying and servicing cars can be a hassle and unpleasant experience. My experience with Courtney Knights changed the way I felt about serv We all know buying and servicing cars can be a hassle and unpleasant experience. My experience with Courtney Knights changed the way I felt about servicing my vehicle. From my initial service call to the time I picked up keys she made it a pleasant experience. She was friendly, courteous and honest. I was given an exact job description, length of time and cost for what was needed on my Jeep Grand Cherokee. Much to my delight, my vehicle was ready when she said it would be, the cost was to the penny and no additional work was required. Most importantly, she took the time to call with updates and exact time to pick up vehicle. I would highly recommend working with Courtney for vehicle service..!!!! Thank you Courtney and Grava...You now have a customer for life..!!!! More
Friendly service I had such a great experience at Grava with Courtney. I am not a car person so she explained everything to make it easier for me.. She was professiona I had such a great experience at Grava with Courtney. I am not a car person so she explained everything to make it easier for me.. She was professional, sweet & funny all while helping me.. Thank you Courtney & Grava for your amazing work . More
Fast, Quick, East, Friendly I took my car to Grava for an express oil change and tire rotation. Bryan in service was extremely helpful and nice. He did not try to sell me somethi I took my car to Grava for an express oil change and tire rotation. Bryan in service was extremely helpful and nice. He did not try to sell me something my car didn't need and had me in and out right away. I've now found my dealership for both sales and service! More
worst customer service ! service department is ridiculous Kourtney is the most unprofessional representative I have ever dealt with. I have had multiple issues with a bran new jeep grand cherokee. I brought t Kourtney is the most unprofessional representative I have ever dealt with. I have had multiple issues with a bran new jeep grand cherokee. I brought the car three times for service and was told to turn around because they were too full. when I finally got in they kept my vehicle for two days, no loaner was ever offered and still nothing was done. I was told parts would need to be ordered and they would call me back. I waited 3 weeks nothing. waited two months called and complained was told parts would not be ordered and still no call. I finally got fed up and dealt with Kourtney myself and she was useless . she should try getting off her xxx once in a while and do something. More