Graue Inc.
Lincoln, IL
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:30 PM
Tuesday 7:00 AM - 4:30 PM
Wednesday 7:00 AM - 4:30 PM
Thursday 7:00 AM - 4:30 PM
Friday 7:00 AM - 4:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:30 PM
Tuesday 7:00 AM - 4:30 PM
Wednesday 7:00 AM - 4:30 PM
Thursday 7:00 AM - 4:30 PM
Friday 7:00 AM - 4:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 104 reviews
Treated very well by all. Our interactions were timely, polite and very professional. We were treated very well by all the staff. The was ready when scheduled and in excelle Our interactions were timely, polite and very professional. We were treated very well by all the staff. The was ready when scheduled and in excellent condition. We especially enjoyed the timeliness of return calls and vehicle delivery. I doubt there is much I could suggest improvement-wise! More
Great Experience Very pleased with the service and process of buying a 2016 Enclave. Would highly recommend the dealership as a whole, especially Chad Branson. He wa Very pleased with the service and process of buying a 2016 Enclave. Would highly recommend the dealership as a whole, especially Chad Branson. He was extremely easy to deal with, made the sale simple and painless. Friendly and knowledgeable about the vehicle overall and with the latest technology. Took plenty of time to be sure I understood everything about the new car. Even suggested to my parents they make the 40 mile drive to talk with him about buying a new Buick. More
Missed the finishing touches following an oil change Just completed an oil change & tire rotation provided within the first 2 years following a purchase. The completed service sheet indicates that exter Just completed an oil change & tire rotation provided within the first 2 years following a purchase. The completed service sheet indicates that exterior windows were cleaned. This was not the case. Obviously, this has nothing to do with the oil change itself, but it does make me wonder if any of the other "included checks & safety inspection" were actually performed. More
Friendly and Fast Chris Graue and company will go over and above to help you get the vehicle you want. Their service department is second to none and the staff is as fr Chris Graue and company will go over and above to help you get the vehicle you want. Their service department is second to none and the staff is as friendly as they get. Wonderful experience. More
New vehicle We were extremely pleased with the friendliness and attention given to us on our purchase of a 2017 Escalade. Scott Renfro was very knowledgeable and We were extremely pleased with the friendliness and attention given to us on our purchase of a 2017 Escalade. Scott Renfro was very knowledgeable and courteous throughout the sales process. After the sale he spent all the time necessary to explain the technology of the vehicle. We will recommend Scott and this dealership to anyone shopping for a car. More
new vehicle nice selection of vehicles, no pressure knowledgeable salesman, Terry Allen, smooth transaction. could and would recommend,if you are in the market f nice selection of vehicles, no pressure knowledgeable salesman, Terry Allen, smooth transaction. could and would recommend,if you are in the market for a vehicle check them out More
Simply Awesome! My son and wife were passing through Lincoln last week when the transmission acted up on my elderly GMC pickup. Service manager Dave got them in promp My son and wife were passing through Lincoln last week when the transmission acted up on my elderly GMC pickup. Service manager Dave got them in promptly and they were on the road in less than 5 hours. My son said that the driveline tech, by looking at the reciept I think John Mileham?, even delayed lunch so that they could get back on the road sooner! Bravo to these folks! If I lived in Lincoln I would buy from this dealer in heartbeat. Thanks again! More
Servie On a recent trip to visit my granddaughter I had a problem with my GMC bought in Mason City. Without Terry Allen and Dave Awe helping resolve the prob On a recent trip to visit my granddaughter I had a problem with my GMC bought in Mason City. Without Terry Allen and Dave Awe helping resolve the problem I was up " the creek". Can't say enough about them or the service I received from the Graue dealership. Many thanks to all. Mike Proctor More
Outstanding! Great attention was given to every detail of the sale! Mitch did a great job! The whole team really makes you feel at home. Thank you! Great attention was given to every detail of the sale! Mitch did a great job! The whole team really makes you feel at home. Thank you! More
Exceptionally Wonderful Purchase Experience Scott Graue and the Graue team made it incredibly worth our while to travel from East Peoria to Lincoln to purchase our 2016 Black Colorado. From the Scott Graue and the Graue team made it incredibly worth our while to travel from East Peoria to Lincoln to purchase our 2016 Black Colorado. From the first phone call (prior to going to the dealership) until the minute we drove away, we have never experienced such an easy, pressure-free and welcoming feeling while working with a car sales rep and dealership team. The owner was nice enough to personally thank us for our business. Scott is not a Chrome guy but after seeing our Add-Ons to the Black Colorado, we may have a chrome convert! Thanks to the Graue team and especially for Scott's customer focus! We will definitely recommend the Graue dealership to others! Steve & Becky Emerson More