Graue Inc.
Lincoln, IL
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:30 PM
Tuesday 7:00 AM - 4:30 PM
Wednesday 7:00 AM - 4:30 PM
Thursday 7:00 AM - 4:30 PM
Friday 7:00 AM - 4:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:30 PM
Tuesday 7:00 AM - 4:30 PM
Wednesday 7:00 AM - 4:30 PM
Thursday 7:00 AM - 4:30 PM
Friday 7:00 AM - 4:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 104 reviews
When I entered the dealership I was greeted with a friendly attitude, Scott worked with me in a friendly and professional manner, Chris the owner of the dealership greeted good morning to me, They w friendly attitude, Scott worked with me in a friendly and professional manner, Chris the owner of the dealership greeted good morning to me, They worked with me to get the best payment, gave me a full tank of gas, and had the car detailed, for a great buying experience. I then received in a few days a package with a thank you card and brownies, I was very impressed with the whole experience, I wish that all the cars in the past I have purchased was so easy and professional. More
I have been dealing with Graue Chevrolet since 1995. During these years, I have always been very impressed with all of the staff I have met. It is rare that a dealership has such a high number of employ During these years, I have always been very impressed with all of the staff I have met. It is rare that a dealership has such a high number of employees that can make you feel like your business really matters to them. The after sales contact and follow up is wonderful. They are truly concerned about your experience with Graue Chevrolet. My most recent purchase was with Beth Bangert and John Radloff. John is a long time friend from past purchases and this was the first time I had met Beth. I also had some contact with Tub Baker in having some service done on my 2013 Silverado. If you have even a little problem with your purchase, the staff always makes sure it is handled as well as if it was a major situation. The wonderful thing is that these folks treat you the same way outside of the dealership. It doesn't matter where you see them, they always greet you with a pleasant smile. I have never felt any pressure to make a purchase at Graue Chevrolet. No salesperson has ever made me think that I was being forced into an agreement. It has always been a pleasure to shop here with all the friendly folks on the staff. It is rare to find a business that can maintain this level of customer friendly service for such a long period of time. I am very happy to have found this dealer so many years ago. More
always very friendly to work with very helpful the web site is up to date the price is always very good this is my forth vehicle I have bought from Scott Renfro he is always a pleasure to talk to site is up to date the price is always very good this is my forth vehicle I have bought from Scott Renfro he is always a pleasure to talk to More
My experience with Graue, Inc has been wonderful. Todd Cicci is the only salesmen I will work with. I have purchased 2 cars from him and will continue to work with him in the future. He is nice and goes Cicci is the only salesmen I will work with. I have purchased 2 cars from him and will continue to work with him in the future. He is nice and goes above and beyond the salesmen duty. When buying a car he spends time with me to let me know about every car I am interested in. He has arranged for Graue to come get my car and bring it back to me when it needs work done. He always returns my phone calls. He is very knowledgeable about all the vehicles on your lot. Jeremy Colgan knows everything about financing you would need to know. He explains everything in detail so you understand every charge. Jeremy, Todd, and John presented me with the opportunity to lease a new Buick. I would have never leased or bought a Buick if it wasn't for their opinions and knowledge. This lowered my car payments, gave me free maintenance on my vehicle, XM, and onstar for free. I couldn't have asked for a better deal. I know Nate Bossingham and Marty Sawicki well. I trust both of them when they tell me something is wrong with my car and it needs fixed. The Graue team has been nothing but superior to me. Thank you to everyone that has made my experience with Graue a great one!! More
I was so impressed with Scott. He answered all of my questions I had and took his time with my husband and I. I feel like I walked away with a great suv and had wonderful customer service. We will be ba questions I had and took his time with my husband and I. I feel like I walked away with a great suv and had wonderful customer service. We will be back to see Scott again! More
Max Pozsgai was great to work with when I was looking at a getting a new car. He was more than willing to take the time to show me the car and was knowledgable with all the questions I had. Overall, he made a getting a new car. He was more than willing to take the time to show me the car and was knowledgable with all the questions I had. Overall, he made the process really easy and I'd buy from him again. More
We have used Graue, Inc in Lincoln, Illinois for our two previous Buick purchases and have been very satisfied with them. The service department is also top rated. Beth Bangert was our sales person along previous Buick purchases and have been very satisfied with them. The service department is also top rated. Beth Bangert was our sales person along with the help of John Radloff as they searched for the right Buick Enclave for us. Even though it was a long distance away, they were able to trailer it back for us. Beth has been very attentive in our satisfaction of the new Enclave. We enjoy the new Enclave very much, even though it is black and sometimes dirty!!!!!haha. More
When I initially informed our salesperson, Beth Banger, as to what I needed, Beth went to work to find the vehicle that would meet my needs. Beth and I spent a considerable amount of time actually verifyi as to what I needed, Beth went to work to find the vehicle that would meet my needs. Beth and I spent a considerable amount of time actually verifying what I needed whether it was part of the base package, and/or part of an option package. After searching the GM database, and not finding exactly what I required, Beth then proceeded to search the dealer inventory. Upon successfully locating multiple vehicles, she then proceeded to get all of the available information and then contacted me. After reviewing several vehicles, Beth and I then negotiated a dealer that was more than satisfactory to me. Beths' professionalism and knowledge cannot be surpassed when it comes down satisfying a customers needs. More
I absolutely LOVE Graue! I live in Peoria (about 35 minutes away) and I have bought my last few cars at this dealership. Why drive that far? It's the people and the way I am treated by every person a minutes away) and I have bought my last few cars at this dealership. Why drive that far? It's the people and the way I am treated by every person at this company. They are friendly, professional, knowledgable and the easiest crew to work with. The remove the nervousness from the car-buying process. My sales staff has always worked with me to make sure I know the bells & whistles of anything I purchased - even sitting with me to set up my bluetooth and stereo!! They not only are my go-to dealership - they are my entire family's as well. My husband, father, mother & sister all drive their car proudly displaying the Graue logo! Between them and my co-workers who are also customers - we are their portable billboard in Peoria and I encourage anyone who will listen that the drive is worth it!! I will NEVER shop anywhere else. Thanks everyone! More
Since I work out-of-town, I've always purchased my cars out-of-town thinking I'd be able to get a better deal and have the convenience of a nearby dealship for repairs until my husband, who has purcha cars out-of-town thinking I'd be able to get a better deal and have the convenience of a nearby dealship for repairs until my husband, who has purchased 3 cars from Graue, convinced me to visit Graue's. It was such a better, stress-free experience, I wish I had done it much sooner! No more wasted hours sitting in the showroom playing aggressive bargaining games. Since then, I've been treated fairly and have been well taken care of. Whenever I've had to leave my car for more than an hour, a loaner has always been available so no more wasted, precious vacation days. More