Grappone Toyota

The service department at Grappone Toyota is wonderful. They great you at your car, bring you in to the desk to check you in and you can wait in their large waiting room. I typically work for the hour I am They great you at your car, bring you in to the desk to check you in and you can wait in their large waiting room. I typically work for the hour I am there. It’s a wonderful atmosphere and all of their representatives are very professional and helpful. More

As always, it was easy getting an appointment, the estimate for work costs accurate, and the estimate of time for repair- on the dot. Everyone courteous and service oriented. estimate for work costs accurate, and the estimate of time for repair- on the dot. Everyone courteous and service oriented. More

Overboard on the UP SALEING during an oil change visit. ..😕 Shared with the service writer as well. ..😕 Shared with the service writer as well. More

Great staff and happy that they send a video as they are checking my vehicle. Every one is also very courteous and helpful. checking my vehicle. Every one is also very courteous and helpful. More

Purchased a new Toyota Tundra from this dealership. I always dread doing the car buying dance. I was pleasantly surprised how low key the place was. No big pressure salespeople. Very helpful and fr I always dread doing the car buying dance. I was pleasantly surprised how low key the place was. No big pressure salespeople. Very helpful and friendly staff. My Salesman Mike Roy was great. He took the time to go over the truck and all of its features and functions. Very happy with my purchase and would recommend Grappone to anyone! More

Upfront pricing on all of their vehicles, there are no gimmicks and everyone is very polite. gimmicks and everyone is very polite. More

Great experience, very professional team. They sent me a video of the inspection of my car while I was waiting. Very nicely done…. They sent me a video of the inspection of my car while I was waiting. Very nicely done…. More

Grappone dealerships in Concord has been around for many decades, i have purchased my vehicles since 1983 decades, i have purchased my vehicles since 1983 More

Great sales and service team! Tanya in service, Lori in service, and Jessie in sales are the best and give excellent customer service! Tanya in service, Lori in service, and Jessie in sales are the best and give excellent customer service! More

Great experience of buying a new car from start to finish! Moe Elmasry was a man of his word and made the whole car buying experience seamless! finish! Moe Elmasry was a man of his word and made the whole car buying experience seamless! More