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Grappone Honda - Service Center

Bow, NH

4.9
184 Reviews

184 Reviews of Grappone Honda - Service Center

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October 18, 2024

Wonderful service, quick and easy appointment scheduling. Great waiting room with plenty of snacks. Technician was thorough and very friendly on my video multipoint inspection. Highly recommended More

by CSTEVES11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Simard
Report | Print
Oct 20, 2024 -

Grappone Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 14, 2024

Always a friendly professional experience at the service section! The waiting area is comfortable .along with vending machines and free coffee! More

by Louise
Recommend Dealer
Yes
Employees Worked With
Michael Torino, Service Advisor
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Oct 15, 2024 -

Grappone Honda responded

Louise, Thanks for sharing about your experience with Grappone Honda. Michael and appreciate your business and hope to see you again soon!

October 04, 2024

Getting service at Grappone Honda was a delightfully experience. They were informing me along the way of the progress and even sent me a video of the inspection! We love Grappone and will come back agai More

by MamaR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle is awesome!
Report | Print
Oct 06, 2024 -

Grappone Honda responded

Thank you for choosing Grappone Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 28, 2024

The service bay was clean & we were welcomed by friendly, prepared technician. The waiting area was friendly with free snacks & reading material. More

by eastgale
Recommend Dealer
Yes
Employees Worked With
Michael Torino
Report | Print
Sep 29, 2024 -

Grappone Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Michael and our team, and we look forward to working with you again.

September 21, 2024

Every time I bring my car here the Employees are alway very polite and very friendly. More

by Sewinglady13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Sep 22, 2024 -

Grappone Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 20, 2024

I always feel well taken care of at Grappone Honda. No complaints. Always easy process. More

by PJones5238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Sep 22, 2024 -

Grappone Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Grappone Honda!

September 19, 2024

I always get great service at Grappone. Today I had oil change & had to purchase 4 new tires. Service was efficient More

by mimi47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Johnson, Grappone Internet Department, Ashley Morse, Jeff Cleveland
Report | Print
Sep 20, 2024 -

Grappone Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Grappone Honda. We look forward to having you as one of our valued customers for many more years to come!

September 11, 2024

My expectations were exceeded when I had annual service performed. I did get a new battery and my air filters cleaned. Met some new employees (or new to me) snd they were very engaging snd helpful . More

by LJ031010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Sep 12, 2024 -

Grappone Honda responded

Thanks for sharing your thoughts about your experience with Grappone Honda. Michael and our team appreciate your business and hope to see you again soon!

September 09, 2024

Easy to work with staff. With fast service knowledgeable people who are eager to help More

by rabeccaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grappone Internet Department
Report | Print
Sep 10, 2024 -

Grappone Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 21, 2024

Grappone always takes care of their customers, even when I have small issues they go above and beyond to make everything right and make me happy. Today I had multiple employees go above and beyond for me. I More

by Ryan Bohan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am not sure but there were 4
Report | Print
Aug 21, 2024 -

Grappone Honda responded

Thank you so much for your excellent review, Ryan! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Grappone Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

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