Grappone Honda

Very convenient and easy to schedule on-line with this Very convenient and easy to schedule on-line with this dealership. Customer service representatives are alway great to deal with and is a great exper Very convenient and easy to schedule on-line with this dealership. Customer service representatives are alway great to deal with and is a great experience. The service delivered is timely and the quality is good. I've heard that state inspections can be done up to 4 months prior to actual date but for soem reason this has never woked out conviently in association with a routine service, which would help. More

We have found that when we need service it has been easy for us to make an appointment. We also have found that the people who have serviced us have been very friendly and helpful. Our experience so far w for us to make an appointment. We also have found that the people who have serviced us have been very friendly and helpful. Our experience so far with this dealership has been very good and we would recommend them to others. More

Just had my 2007 Honda Pilot's 60,000 mile service, state inspection, four new tires and tire alignment done. I recieved $5.00 off for making my appointment on-line, had a 10% off "wild card" coupon from Gr inspection, four new tires and tire alignment done. I recieved $5.00 off for making my appointment on-line, had a 10% off "wild card" coupon from Grappone and my Goodyear tires were free. The total cost was less than $550. What's not to love? More

I purchased my Honda Civic and have it serviced at this dealership. I have had nothing but good experiences with them. They are very coureous and accomadating. My car is always serviced on time and I ha dealership. I have had nothing but good experiences with them. They are very coureous and accomadating. My car is always serviced on time and I have had no issues with the car itself and the service performed. I would highly recommend this dealer and their service department to anyone. I also like the free tire program they have and have taken advantage of it. More

Grappone has always been convenient, friendly, and their service is completed as expected and on time. Their sales have been fair and they make it easy to do business We have done business with Grappone s service is completed as expected and on time. Their sales have been fair and they make it easy to do business We have done business with Grappone since we moved to New Hampshire in 1997. I expect we will continue to as long as we live nearby. More

Website usability is great. Being able to book an appointment online is easy and customer focused. Service staff are friendly and helpful.Never had a complaint on the service we have had done.Service appointment online is easy and customer focused. Service staff are friendly and helpful.Never had a complaint on the service we have had done.Service staff went out of their way to offer advice when we had a car problem away from home. More

My experience with this dealership was a positive one. I went in there dreading the purchase of a new car and came out very pleased with the way I was treated and with my vehicle. I would recommend Jena Bu went in there dreading the purchase of a new car and came out very pleased with the way I was treated and with my vehicle. I would recommend Jena Bucknam as a salesperson- she made the experience fun and she was very professional. More

A car salesman is a car salesman... sure, and dealing with them is dreaded by most. My experience at Grappone Honda though was a very pleasant experience. I felt that the salesman answered all of my qu with them is dreaded by most. My experience at Grappone Honda though was a very pleasant experience. I felt that the salesman answered all of my questions and addressed all of my concerns with patience, understanding and knowledge, despite the fact that the model I was interested in was relatively new. Yes, in the process he learned some things about the vehicle that he was not aware of at first, but it was dealt with very professionally. I would recommend the buying experience here! More

I could probably find a lower price somewhere else but I choose Grappone because I feel that they treat me and my car very well. They always do a great job explaining each service to me and giving me an est choose Grappone because I feel that they treat me and my car very well. They always do a great job explaining each service to me and giving me an estimate BEFORE the work is done so I have an idea of how much the bill will be. They also offer great deals like free oil changes after you buy five. I am always greated as soon as I walk in! And above all else they never treat me like a dumb girl who doesnt know anything about her own car. They always make me feel comfortable. More

Scott and Joe were both wonderful... probably the best sales team I have ever worked with. They were incredibly patient with me and let me ask lots of questions. Scott was very knowledgeable on my test dr sales team I have ever worked with. They were incredibly patient with me and let me ask lots of questions. Scott was very knowledgeable on my test drive but was honest when he didn't know the answer to something. Often I find that sales people will give you a BS answer or avoid the question rather than admit they don't know something about a car, but Scott just acted like a real human being and admitted when he didn't know the answer to one technical question my fiance asked. When we sat down to talk prices he first came back with a price that was out of my range but worked with me to get down to a price that I could afford. The entire time, both Scott and Joe were respectful of the fact that my budget isn't huge and I had some negative equity in my trade. They never once made me feel any pressure to make up my mind about the purchase. They will, without a doubt, be the first people I see when I am in the market again. More