Grappone Honda
Bow, NH
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My wife and I have purchased two 2009 Honda's from Grappone. Mine is a CR-V and her's is a Honda Fit Sport. Our sales person (Henry) is a great guy and very personable with a good sense of humor. H Grappone. Mine is a CR-V and her's is a Honda Fit Sport. Our sales person (Henry) is a great guy and very personable with a good sense of humor. He and his sales manager really went the distance to give us the deal on the Honda Fit we had to have to buy the car. They didn't have to give us the deal but they did and Henry stayed after closing to finish the deal to let us take the car home that night. They also have an excellent service department which has on-line scheduling which makes getting appointments very easy. We initially tried to work a deal with another Honda dealer but their sales person had no interest in talking to us. The guy didn't say hello or tell us his name. Grappone Honda was a very pleasant shopping experience both times without heavy sales tactics. I would recommend Grappone Honda to anyone interested in buying a new Honda. More
each time i've gone into your service dept i've been treated wonderfully, the cost was always excellent & the service was done in a timely fashion. there is nothing to rate negatively. the waiting area treated wonderfully, the cost was always excellent & the service was done in a timely fashion. there is nothing to rate negatively. the waiting area is patron friendly and the cash out people friendly. More
The dealership is extremely professional and knowledgeable about their product. I was able to get answers over the phone and get a potential solution when my car wasn't shifting well. The deale knowledgeable about their product. I was able to get answers over the phone and get a potential solution when my car wasn't shifting well. The dealership was able to diagnose the problem and correct it. They made a stressful situation (with a relatively new car) a lot easier by being available for service, informative on solutions and employing courteous, knowlegeable and timely service personnel. In addition, knowing there is a comfortable waiting area with amenities, a shuttle van if you need to travel somewhere while waiting for your car etc. is very helpful. More
I have been very pleased with the service I have received from Grappone. When I purchased my car (August 2009) the salesman was very professional. Every time I have had my car serviced I have received exce from Grappone. When I purchased my car (August 2009) the salesman was very professional. Every time I have had my car serviced I have received excellent customer service. I am impressed by the dealership thus far. More
Pulled my car in and someone came out right away to register the car in to the shop. Waiting time for car was as expected. The few questions I had regarding the car were answered professionally and e register the car in to the shop. Waiting time for car was as expected. The few questions I had regarding the car were answered professionally and efficiently. I felt very comfortable at the service department - and felt that I would be treated fairly. The waiting room was comfortable enough - the only thing missing was wi fi internet service! More
Very convenient and easy to schedule on-line with this Very convenient and easy to schedule on-line with this dealership. Customer service representatives are alway great to deal with and is a great exper Very convenient and easy to schedule on-line with this dealership. Customer service representatives are alway great to deal with and is a great experience. The service delivered is timely and the quality is good. I've heard that state inspections can be done up to 4 months prior to actual date but for soem reason this has never woked out conviently in association with a routine service, which would help. More
We have found that when we need service it has been easy for us to make an appointment. We also have found that the people who have serviced us have been very friendly and helpful. Our experience so far w for us to make an appointment. We also have found that the people who have serviced us have been very friendly and helpful. Our experience so far with this dealership has been very good and we would recommend them to others. More
Just had my 2007 Honda Pilot's 60,000 mile service, state inspection, four new tires and tire alignment done. I recieved $5.00 off for making my appointment on-line, had a 10% off "wild card" coupon from Gr inspection, four new tires and tire alignment done. I recieved $5.00 off for making my appointment on-line, had a 10% off "wild card" coupon from Grappone and my Goodyear tires were free. The total cost was less than $550. What's not to love? More
I purchased my Honda Civic and have it serviced at this dealership. I have had nothing but good experiences with them. They are very coureous and accomadating. My car is always serviced on time and I ha dealership. I have had nothing but good experiences with them. They are very coureous and accomadating. My car is always serviced on time and I have had no issues with the car itself and the service performed. I would highly recommend this dealer and their service department to anyone. I also like the free tire program they have and have taken advantage of it. More
Grappone has always been convenient, friendly, and their service is completed as expected and on time. Their sales have been fair and they make it easy to do business We have done business with Grappone s service is completed as expected and on time. Their sales have been fair and they make it easy to do business We have done business with Grappone since we moved to New Hampshire in 1997. I expect we will continue to as long as we live nearby. More