Grappone Honda

My experience at Grappone Honda was top notch. The dealership staff was friendly and accommodating. They took the time to spell out details of my lease and made sure I understood what I was signing. dealership staff was friendly and accommodating. They took the time to spell out details of my lease and made sure I understood what I was signing. I was very pleased with the price, and the staff helped me stay within my budget. I've been in my Honda Fit for a month now and couldn't be happier. Grappone Honda followed up with me after the sale to make sure everything was running smoothly. It's clear they care about their customers. I would highly recommend this dealership to anyone interested in buying a new or used vehicle. They took good care of me and I'm sure they do the same for all their customers. More

I came into Grappone to test drive a new car, and I walked out owning one. I wanted to trade my 2007 Honda Civic Hybrid in for a brand new Accord, and I didn't want to make a down payment or have my m walked out owning one. I wanted to trade my 2007 Honda Civic Hybrid in for a brand new Accord, and I didn't want to make a down payment or have my monthly payments go up. I went out with Henry and we test drove the Accord and a new Civic. After we were done test driving, I sat down with Henry to negotiate the price. After a few minutes we agreed and I was the owner of a new car. Henry took care of everything that night and I was driving away in my car. He took care of everything for me and was a very nice guy. He was trustworthy and honest. I would do business with him again any day. More

Jeff made the purchase of our new Honda Pilot positively painless. We knew what we wanted and the price we wanted to pay, and he respected our choices and did everything in his power to meet our requiremen painless. We knew what we wanted and the price we wanted to pay, and he respected our choices and did everything in his power to meet our requirements. He spent endless time with us discussing the options on the car and making sure we were pleased with the vehicle when we accepted delivery. More

Ken Preve at Grappone Honda was great to work with. He and his manager Brian were able to get me into the car I wanted within the small window of time I gave them (3 hrs). There is no improvement needed a and his manager Brian were able to get me into the car I wanted within the small window of time I gave them (3 hrs). There is no improvement needed at this dealership! They were perfect! Keep up the good work! More

Lena was a pleasure to work with. We did not feel pressured. She was patient as we were unsure of the size vehicle we needed. Her ability to show us other makes under the Grappone name kept us from l pressured. She was patient as we were unsure of the size vehicle we needed. Her ability to show us other makes under the Grappone name kept us from leaving and having to go to another dealership. Even though we were getting close to closing time, & still very undecided she continued to work with us & find the right vehicle for us. You are fortunate to have her working with your organization.We had done our homework and were aware of the pricing on most vehicles, and the consumer ratings. More

I expected the service person would come to the car and provide some direction, having never been there before. Fortunately my wifes car has been serviced there, and she knew where to go. When I made the a provide some direction, having never been there before. Fortunately my wifes car has been serviced there, and she knew where to go. When I made the appointment I had been clear that I would be waiting. Three hours later I was able to leave. I got the impresion that they were surprised that I was waiting and equally surprise that I was there.That could be because they had not placed the order for the part and had to do a last minute rush to get it in time for my appointment. In regards to your pricing, if you really want people to buy accessories, you might want to consider being less than 3 or 4 times the aftermarket price. People aren,t stupid and they know there is a limited number of manifacturers producing these components. It stands to reason that Honda isn't producing them themselves. Why in the world would you expect somone to pay triple the price for the priveledge of buying it from you? I am not trying to give you folks a hard time, but having spent a number of years in the automotive industry, I feel these are legitimate questions. I am assuming you want an honest response. More

Overalll experience was good. Overalll experience was good. Overalll experience was good. . More

When I arrived, I was greeted immediately by Wayne. He noticed that I had five punches on my "Oil Change" key tag. He said, "Looks like this one is on us." I waited in the customer lounge and while I w noticed that I had five punches on my "Oil Change" key tag. He said, "Looks like this one is on us." I waited in the customer lounge and while I waited, I took advantage of the on-line computer to check my emai. My car was ready in about 30 minutes with no other problems noted. Wayne went reviewed with me, the service that had been performed. I signed and checkout. More

I appreciated that my vehicle was serviced promptly and completed before the promised time frame. i also liked the fact that there was a computer I could use to check my emails and go on the internet. I completed before the promised time frame. i also liked the fact that there was a computer I could use to check my emails and go on the internet. I also liked the fack that the restroom was clean. More

The staff at Grappone take very good care of me and my car, from the service consultant to the mechanic to the customer service ladies. They are very considerate of my time and always have my car ready e car, from the service consultant to the mechanic to the customer service ladies. They are very considerate of my time and always have my car ready earlier than requested. I am confident that the car is safe and reliable because they check everything each time I bring it in. I appreciate their honesty if they find something that needs repair with the car and never feel they are trying to take advantage. Their caring, friendly manner make it a pleasure to do business with them. More