Grappone Honda

The whole sales experience was wonderful. The salesperson, Richard Brown worked with us a finding a used Honda, but to no avail. He then worked with the sales manager to get a fair trade in for o salesperson, Richard Brown worked with us a finding a used Honda, but to no avail. He then worked with the sales manager to get a fair trade in for our 2001 Honda Civic. We were able to purchase a new 2010 Honda Civic for less than we paid for the previous one and with a 5 year - 100,000 mile bumper to bumper warranty. My first visit for service was fine. The service representative was courteous and explained what was involved and directed me to the waiting area while my car received its first oil change. The service rep then reviewed what was done during the service call and I was off to my home. Fine first experience for sales and service. More

I have had all of service work conducted by Grappone, over the past 4 1/2 years of ownership of my 2006 Honda Accord. They are reliable, honest, and give me peace of mind. I enjoy have 1 source for al over the past 4 1/2 years of ownership of my 2006 Honda Accord. They are reliable, honest, and give me peace of mind. I enjoy have 1 source for all my service needs. I would recommend them to friends and family. More

I find this service shop the very best. They give an estimate - communicate well - give you an estimated time frame - and always seem to be right on. I travel from Exeter NH to have them service my Hon estimate - communicate well - give you an estimated time frame - and always seem to be right on. I travel from Exeter NH to have them service my Honda - because I think they are very good - and I trust them. It does not hurt that they have two available computers to use while waiting! More

Wayne greeted me with a strong handshake and a pleasant smile just as I stepped out of my CR-V. I felt as though I was with an old friend as we chatted about the day and discussed what he and Grappone Hond smile just as I stepped out of my CR-V. I felt as though I was with an old friend as we chatted about the day and discussed what he and Grappone Honda could do for me. We sat down, he went over the scope of work and the estimate. He directed me to the reception area and assured me that the work would be done within an hour. He was very professional, polite and approachable. I was able to use the business center to process some last minute mail and submit a report. This was a big help and allowed me an opportunity to use this time wisely and prudently. Just after completing this work, I sat down in the waiting area and caught a little bit of the current news and weather on the TV. I chatted with other customers, had a cup of coffee and felt at home. It was just a few minutes later when Wayne came in and announced to me that my CR-V was ready. It was less than one hour. Just like he had promised! Wayne walked me over to the payment area, shook my hand and thanked me for giving him and Grappone a chance to serve me. I found this interesting because it wasn't about bringing my 'business' to them it was a genuine appreciation of their willingness to serve me. This was very refreshing indeed. The payment process was very fast and accurate. The woman at the desk was equally pleasant and friendly. I was and still am glad that I had my vehicle maintained at Grappone Honda. I feel like a part of a community and am treated as an important part of their day. This is a fine dealership with the right focus and professionalism. More

We have been dealing with Grappone Honda since 1986. Since then, We've not purchased a new car from anyone else. After checking around extensively for a better deal, we invariably return to the best de Since then, We've not purchased a new car from anyone else. After checking around extensively for a better deal, we invariably return to the best dealer in the state of New Hampshire. Our last buy in March of 2008 was our 2008 Honda Accord. As of our latest 20,000 mile checkup, we've spent a total of $325.66 on all scheduled maintenance. We think that's pretty darned reasonable. We love the Owner Link where all our information about the vehicle is in one place and we can book a service appointment in minutes. You won't regret visiting this dealership. More

Lena is an outstanding sales consultant. If you are a woman on your own trying to make a car purchase decision, she is the one to talk to. She has a ton of knowledge about all the different car brands th woman on your own trying to make a car purchase decision, she is the one to talk to. She has a ton of knowledge about all the different car brands that Grappone offers. Lena strives to connect with the customer and their personal needs and does a great job at it. The facility is clean and inviting. I trust Grappone and all of the employees there. I would definitely recommend this dealer. More

We have always taken our vehicles to Grappone, they are always friendly and curtious. Taking the time to answer our questions and concerns. We would not think about going anywhere else. the service and qua always friendly and curtious. Taking the time to answer our questions and concerns. We would not think about going anywhere else. the service and quality of their work is superior and I would not jeapordize our car with anyone else. More

I brought my vehicle in for routine service and to have I brought my vehicle in for routine service and to have the tire pressure monitoring system reset. I was greeted promptly and with courtesy. The wa I brought my vehicle in for routine service and to have the tire pressure monitoring system reset. I was greeted promptly and with courtesy. The waiting room was very comfortable as always. My car was ready in about an hour. I received a $5.00 discount for making the appointment on line and I was not charged for the labor to reset the TPMS. The cashier was very courteous and explained exactly where to find my car in the parking area. More

these guys are great, they are always there to answer any of my questions that I have and if I need to bring my car in early then that is not a problem either. I have been servicing our Honda there since we of my questions that I have and if I need to bring my car in early then that is not a problem either. I have been servicing our Honda there since we bought it and would not even consider taking it anyplace else. More

It has been a pleasure dealing with Grappone Honda. I It has been a pleasure dealing with Grappone Honda. I did my homework and visited several other Honda dealerships before deciding on Grappone. I lov It has been a pleasure dealing with Grappone Honda. I did my homework and visited several other Honda dealerships before deciding on Grappone. I love my CRV and don't dread my services as I have in the past when going to other dealerships for service, etc. Thank you, Grappone! More