Grappone Honda

Very patient people Although I did not strike a deal at my last visit, Ellen was patient and did everything she could to find a vehicle within the price range I was look Although I did not strike a deal at my last visit, Ellen was patient and did everything she could to find a vehicle within the price range I was looking for. More

Fantastic experience The people at here were very helpful and pleasant, my daughter had a terrible time with one dealer in Mass and wanted to know all the details about bu The people at here were very helpful and pleasant, my daughter had a terrible time with one dealer in Mass and wanted to know all the details about buying a car in NH and getting it registered in Mass, they explained everything in detail so she understood. They also appraised her trade in so she had an idea about price of trade and price of new vehicle. We ended up deciding it was more convenient to purchase in Mass from a reputable dealer we found by word of a friend. When we called them, they were very nice and said that if she still wanted to trade her car even though we weren't buying theirs, that we should bring it in. I was amazed about how well we were all treated and will definitely be going there to purchase a new vehicle in the spring/summer of next year. More

Great job!!! Wayne (Service Advisor) always does a GREAT job on my Honda Civic. He is knowledgeable and friendly. Always has the customer best interested. Hard Wayne (Service Advisor) always does a GREAT job on my Honda Civic. He is knowledgeable and friendly. Always has the customer best interested. Hard to find a Service advisor at a car dealer like him anymore! More

Best experience I have ever had buying a car ! Shirley , Josh , Jennifer and Jeff were amazing to work with .. I never felt any pressure to buy. I will never buy a car anywhere else :) Shirley , Josh , Jennifer and Jeff were amazing to work with .. I never felt any pressure to buy. I will never buy a car anywhere else :) More

Wonderful sales and service experience When we came to the area four years ago I looked for a dealer to service our Honda. Grappone was the name I saw the most on cars. We have not been dis When we came to the area four years ago I looked for a dealer to service our Honda. Grappone was the name I saw the most on cars. We have not been disappointed. The service has been very professional. I would not take our car anywhere else. We have also purchased two new Hondas from them. The sales experience has also been equally as professional and stress free. Could not have asked for a better experience. Our product specialist, Shirley Avellino , was terrific in every way. In fact, everyone we met was outstanding. More

Used Honda Very satisfied with our experience buying a used vehicle. Cheers to Patricia Lord for putting us through the buying process in an exceptional profess Very satisfied with our experience buying a used vehicle. Cheers to Patricia Lord for putting us through the buying process in an exceptional professional way. Patricia and other staff answered all our questions.Andwere knowledgable in all aspects .we couldn't be more pleased. More

Great experience in car buying It was the best experience I have ever had buying a car. I have been buying new cars every 3yrs. Since 1992 and it was never like this. The people,sho It was the best experience I have ever had buying a car. I have been buying new cars every 3yrs. Since 1992 and it was never like this. The people,showroom everything went great More

Stress free purchase Grappone's up front pricing makes the purchase process very smooth and stress free. I was able to do the research on my trade to see what I could get Grappone's up front pricing makes the purchase process very smooth and stress free. I was able to do the research on my trade to see what I could get and what exactly I was looking for so when we went In to check out the vehicles we were interested in the process went very smoothly. Ellen Richard was very easy to work with. I would definitely recommend others to investigate Grappone when looking to buy anything. More

friendly, honest dealership The sales people were very informative and helpful. The process of purchasing an auto from them was painless, haggle free and efficient. The "up-front The sales people were very informative and helpful. The process of purchasing an auto from them was painless, haggle free and efficient. The "up-front", honest pricing policy has been built into their culture and allows a prospective buyer to focus on the pluses and minuses of the model of interest without the time consuming and distasteful circus that is the traditional car buying experience. More

Sales AND Service! Having driven a variety of Hondas for years, I can say that they have proven to be reliable, and have maintained excellent resale value. But the rela Having driven a variety of Hondas for years, I can say that they have proven to be reliable, and have maintained excellent resale value. But the relationship doesn't end with signing the paperwork and driving away. To those who INSIST that it costs more to have your vehicle serviced by the dealer, plain and simple you are wrong. While living in Portland, ME, I relied on the dealer there, and was EXTREMELY satisfied. Upon returning to NH, I promptly started having Grappone Honda service my car. I have since bought 2 vehicles there, and have been treated like a VALUED customer. By everyone. In particular, I want to mention Ray Fournier in the Service Dept. He listens, hears, cares, advises (which not all service ADVISORS do), facilitates, resolves. He is ALWAYS part of the solution, not the problem More