Grappone Honda
Bow, NH
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Getting service at Grappone Honda was a delightfully experience. They were informing me along the way of the progress and even sent me a video of the inspection! We love Grappone and will come back agai experience. They were informing me along the way of the progress and even sent me a video of the inspection! We love Grappone and will come back again and again! More
Erik Faust was incredibly helpful when working with us to select a car. He was a great listener, very patient with us when explaining the technology of the CR-V hybrid, and stayed in touch and responded prom select a car. He was a great listener, very patient with us when explaining the technology of the CR-V hybrid, and stayed in touch and responded promptly with any additional information we requested. He made sure the additional trim applications and undercoating were completed promptly by the Service department. It was a total pleasure to do business with him, and we are very pleased with our Honda purchase. He gets 10 stars in a 5-star rating system as far as we are concerned! And we will be taking our car to Grappone for service in the future. More
We went in today not knowing if we wanted to keep our current 2017 HRV or trade it in for something newer, Corine greeted us as soon as we walked through the door and made sure to explain every step of t current 2017 HRV or trade it in for something newer, Corine greeted us as soon as we walked through the door and made sure to explain every step of the process and the values of Grappone. I never felt rushed or like I was being pushed to do anything, and I left with the beautiful 2025 hrv of my dreams! Highly recommend their friendly, laid back atmosphere. This was the quickest car buying experience and in the short time we were there, maybe 45min-1hr total, I saw the employees who work in their service department coming out and having genuine, honest conversations with other Grappone customers, which made me feel good about the future service they will provide to me! More
All the staff were friendly and helpful. My product specialist, Eric, was very patient when I changed my mind about the color. He answered all my questions quickly and always gave me clear a My product specialist, Eric, was very patient when I changed my mind about the color. He answered all my questions quickly and always gave me clear answers. I never felt any pressure to make a decision. I would highly recommend this dealership and especially Eric! More
The service bay was clean & we were welcomed by friendly, prepared technician. The waiting area was friendly with free snacks & reading material. prepared technician. The waiting area was friendly with free snacks & reading material. More
I always get great service at Grappone. Today I had oil change & had to purchase 4 new tires. Service was efficient Today I had oil change & had to purchase 4 new tires. Service was efficient More
My expectations were exceeded when I had annual service performed. I did get a new battery and my air filters cleaned. Met some new employees (or new to me) snd they were very engaging snd helpful . performed. I did get a new battery and my air filters cleaned. Met some new employees (or new to me) snd they were very engaging snd helpful . More