Grappone Honda

I really enjoyed the video that they took and shared with us exactly what they did on this appointment us exactly what they did on this appointment More

Everyone here was excellent, very knowledgeable and helpful as well as kind. Christy and Beba worked together to find me the car I was hoping for and I’m so happy I chose to come here. helpful as well as kind. Christy and Beba worked together to find me the car I was hoping for and I’m so happy I chose to come here. More

Last year I purchased a 2022 Honda HR-V, although a great vehicle, it wasn’t the one for me. I went in for service recently and went to talk with Colin Lockwood, who sold me the HR-V, I had such a great expe vehicle, it wasn’t the one for me. I went in for service recently and went to talk with Colin Lockwood, who sold me the HR-V, I had such a great experience last time I knew he’d be great to help me with getting into a new vehicle. I purchased a 2023 Civic! Colin was very helpful with figuring out a payment plan that worked best for me based on lifestyle and how much time I spend in my vehicle daily. I’m beyond satisfied every time I go in for any service and purchase! Thank you to the great Grappone team! Colin Lockwood and Courtney Chagnon are awesome!! I’ll be back for all services and to purchase my next vehicle!! More

This is the place to buy your next Honda. I love their honesty and the upfront pricing structure. Colin is great and I highly recommend them I love their honesty and the upfront pricing structure. Colin is great and I highly recommend them More

The “upfront pricing” they’re always talking about on commercials is no joke!! They’re very honest, truthful and really help you get exactly what you want. Colin was really great to work with, never too commercials is no joke!! They’re very honest, truthful and really help you get exactly what you want. Colin was really great to work with, never too pushy or “salesy” I got a great deal on my fully loaded 2022 HR-V and couldn’t be happier! More

Watch tires when you buy a brand new car.I had 2019 Watch tires when you buy a brand new car. I had 2019 tires on a 2020 brand new car Told I needed new tires at 14759 miles Tire place told me that t Watch tires when you buy a brand new car. I had 2019 tires on a 2020 brand new car Told I needed new tires at 14759 miles Tire place told me that they probably placed leased tires on this car. Graponae denied this. More

Very poor service experience at a NH Honda dealer I just recently returned from a big waste of my time at this dealer to have a very simple job done on my brand new 2020 Honda Pilot Touring- I had mad I just recently returned from a big waste of my time at this dealer to have a very simple job done on my brand new 2020 Honda Pilot Touring- I had made an appointment for purchase & installation of door edge guards. The work, which could have been done by a modestly trained chimp in less than 30 minutes, took slightly less than 2 hours, and I actually ended up with some of the parts packaging debris in the back seat. Very classy! A big waste of my time. Too bad that they are the closest Honda dealer to my home and I have just begun my warranty period. More

Went in for an oil change tire rotation and state inspection. Came out with oil change state inspection and a broken key. I was told I didn't need my tires rotated which I have 7000 miles on and do l inspection. Came out with oil change state inspection and a broken key. I was told I didn't need my tires rotated which I have 7000 miles on and do like to rotate often but okay. After paying for the service they did provide I noticed on my way home(stopped for gas) that my key was broken. I immediately called them which they denied. I am positive this key was not damage and I can barely now use. They offered to make me another appointment to have fixed but I would have to pay. Thanks for the poor service Do yourself a favor and go elsewhere More

Big expense at 41,000 miles! I brought my car in because I heard a grinding in my rear brake. I only have 41,000 miles on the car. They called to tell me I needed new breaks for I brought my car in because I heard a grinding in my rear brake. I only have 41,000 miles on the car. They called to tell me I needed new breaks for $434.00. When I questioned why that would be with only 41,000 they told me the brake had stuck and had worn down the pad - metal on metal. I would need both pads and rotors replaced on both sides. I told them I had just had the car inspected a month earlier and my brakes were fine. I was told dirt and gravel can get in the brakes and ruin them. I called within days of hearing the grinding and had driven less than 20 miles! I wish I had taken the car for another opinion, but needed the car for a lengthier drive this weekend. I won't be going back to service my vehicle there - nor will I buy another car there! More

Dealership took my 2019 Civic Type R for a joyride. Purchased a 2019 Honda Civic Type R from Grappone Honda in Concord. I signed the papers for it that read 7 miles. When I took delivery the car had 20. Purchased a 2019 Honda Civic Type R from Grappone Honda in Concord. I signed the papers for it that read 7 miles. When I took delivery the car had 20. This is the same dealership that doesn't allow test drives on the Civic Type R but they allow their employees to joyride them before getting gas. Now I'm obviously planning on getting my wife a 2020 Civic from somewhere else. More