Grappone Honda
Bow, NH
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Great job done at the quoted price. Customer Service Representatives were courteous and friendly. Will definitely have my car serviced here again. Great technology were technician vide Customer Service Representatives were courteous and friendly. Will definitely have my car serviced here again. Great technology were technician videos their inspection and sends it to you to review. Nice job! More
Just completed the purchase from Grappone Mazda yesterday and the experience was top notch! Nate was our salesperson and we highly recommend him as your next vehicle sales specialist! He was very knowledga and the experience was top notch! Nate was our salesperson and we highly recommend him as your next vehicle sales specialist! He was very knowledgable, helpful and professional. The next time we are in the market I hope he is available to assist. This is the 4th vehicle our family has purchased from Grappone and their sales model is the best. No lies, no hidden costs, no high pressure. We had a very different experience from a competetor Saturday and litterally walked out with the intent to never return. Thank you Grappone and Nate! More
Everyone here was excellent, very knowledgeable and helpful as well as kind. Christy and Beba worked together to find me the car I was hoping for and I’m so happy I chose to come here. helpful as well as kind. Christy and Beba worked together to find me the car I was hoping for and I’m so happy I chose to come here. More
Last year I purchased a 2022 Honda HR-V, although a great vehicle, it wasn’t the one for me. I went in for service recently and went to talk with Colin Lockwood, who sold me the HR-V, I had such a great expe vehicle, it wasn’t the one for me. I went in for service recently and went to talk with Colin Lockwood, who sold me the HR-V, I had such a great experience last time I knew he’d be great to help me with getting into a new vehicle. I purchased a 2023 Civic! Colin was very helpful with figuring out a payment plan that worked best for me based on lifestyle and how much time I spend in my vehicle daily. I’m beyond satisfied every time I go in for any service and purchase! Thank you to the great Grappone team! Colin Lockwood and Courtney Chagnon are awesome!! I’ll be back for all services and to purchase my next vehicle!! More
The “upfront pricing” they’re always talking about on commercials is no joke!! They’re very honest, truthful and really help you get exactly what you want. Colin was really great to work with, never too commercials is no joke!! They’re very honest, truthful and really help you get exactly what you want. Colin was really great to work with, never too pushy or “salesy” I got a great deal on my fully loaded 2022 HR-V and couldn’t be happier! More
Watch tires when you buy a brand new car.I had 2019 Watch tires when you buy a brand new car. I had 2019 tires on a 2020 brand new car Told I needed new tires at 14759 miles Tire place told me that t Watch tires when you buy a brand new car. I had 2019 tires on a 2020 brand new car Told I needed new tires at 14759 miles Tire place told me that they probably placed leased tires on this car. Graponae denied this. More
Very poor service experience at a NH Honda dealer I just recently returned from a big waste of my time at this dealer to have a very simple job done on my brand new 2020 Honda Pilot Touring- I had mad I just recently returned from a big waste of my time at this dealer to have a very simple job done on my brand new 2020 Honda Pilot Touring- I had made an appointment for purchase & installation of door edge guards. The work, which could have been done by a modestly trained chimp in less than 30 minutes, took slightly less than 2 hours, and I actually ended up with some of the parts packaging debris in the back seat. Very classy! A big waste of my time. Too bad that they are the closest Honda dealer to my home and I have just begun my warranty period. More
Went in for an oil change tire rotation and state inspection. Came out with oil change state inspection and a broken key. I was told I didn't need my tires rotated which I have 7000 miles on and do l inspection. Came out with oil change state inspection and a broken key. I was told I didn't need my tires rotated which I have 7000 miles on and do like to rotate often but okay. After paying for the service they did provide I noticed on my way home(stopped for gas) that my key was broken. I immediately called them which they denied. I am positive this key was not damage and I can barely now use. They offered to make me another appointment to have fixed but I would have to pay. Thanks for the poor service Do yourself a favor and go elsewhere More