Grappone Honda

Quick and efficient. Staff were courteous and easy to deal with. Waiting room was comfortable and clean. Staff were courteous and easy to deal with. Waiting room was comfortable and clean. More

It was very easy shopping at Grappone. Had access to a variety of cars all within the Grappone family, and not just at the Honda dealership. Had access to a variety of cars all within the Grappone family, and not just at the Honda dealership. More

Service Department always informs you throughout the process. That's a plus and very helpful. I liked the video they texted as they were working on it. Gave us a chance to review before the technician c process. That's a plus and very helpful. I liked the video they texted as they were working on it. Gave us a chance to review before the technician came to us to discuss. More

Christy was super patient with me when I changed my mind 3 times! She gave me lots of options and helped me find the perfect car for me. 3 times! She gave me lots of options and helped me find the perfect car for me. More

We had an absolutely wonderful experience from start to finish. From the moment we entered the dealership we felt welcomed and were greeted by an extremely warm salesperson, Emily. This was my wife's purch finish. From the moment we entered the dealership we felt welcomed and were greeted by an extremely warm salesperson, Emily. This was my wife's purchase and she treated her like absolute royalty. The exact car that my wife wanted wasn't there yet but she kept us informed at every step... she even texted my wife on her day off that the car had been delivered. The actual purchasing of the vehicle was super easy, straight forward and fully transparent. As someone who has bought nearly twenty new cars, this was by far the best experience ever. Emily should be commended for her great work and dedication to her craft as a customer first sales consultant. Great work! More

Friendly, professional and willing to help. I liked the video inspection. Will always answer my questions. I liked the video inspection. Will always answer my questions. More

Great place to get all your work done on your vehicle. Everyone is very professional, knowledgeable and polite. You are always treated with respect. Everyone is very professional, knowledgeable and polite. You are always treated with respect. More

Wonderful energy just genuinely try to be as helpful as possible through the entire experience possible through the entire experience More

Friendly staff, clean place, affordable prices and very informative about their services. I would go back! informative about their services. I would go back! More

My repair took over three weeks to complete of which I was allowed a loaner for the last week of the repair. The price went from $164 to $780, to $2300 and vague reasons were given. It was a bait and swit was allowed a loaner for the last week of the repair. The price went from $164 to $780, to $2300 and vague reasons were given. It was a bait and switch and given my history of buying from this dealer I felt they should have compensated me for time and other nonsense but they did not. They did drop off the rental for me which was helpful but otherwise the entire process was miserable. It is unfortunate as the vehicle is almost laid off and I was going to purchase from them again but now I will opt be buying from them again. More