Grappone Ford Inc

Very fast service that doesn't compare! The team at Grappone is fantastic and professional! This was our second auto purchase with Grappone and they know how to get the job done! Thank you The team at Grappone is fantastic and professional! This was our second auto purchase with Grappone and they know how to get the job done! Thank you Grappone! You are definitely top notch. More

Great 2nd Car Buying Experience We bought our second vehicle at Grappone because our first experience was like none before it. Ruth and John were just awesome. Ruth found us exactly We bought our second vehicle at Grappone because our first experience was like none before it. Ruth and John were just awesome. Ruth found us exactly what we were looking for at the price we wanted to pay, and as with our first purchase, everything went very smoothly. I would venture to say that Grappone will be our go to car dealer from now on. More

Excellent customer service The team at Grappone Ford were absolutely fantastic, especially Jillian. This was the first time I have ever had a great experience purchasing a vehic The team at Grappone Ford were absolutely fantastic, especially Jillian. This was the first time I have ever had a great experience purchasing a vehicle. More

Bravo Grappone! I had a great second experience with Bravo Grappone! I had a great second experience with Grappone Ford and sales rep Diana Dutcher. The competitive price plus excellent customer servi Bravo Grappone! I had a great second experience with Grappone Ford and sales rep Diana Dutcher. The competitive price plus excellent customer service made going back to Grappone for my second new car in 6 months a no-brainer! Diana is phenomenal. She has an exhaustive knowledge of the Ford products she sells plus takes the time to work with the customer to assess needs and desires in a vehicle. Since I graduated school, I have bought 6 new cars from 4 dealerships and dealt with 4 different sales reps. I can say with all sincerity that I will be back to both Grappone and Diana Dutcher in the future! As a side note, I tried writing this review on the google review site. It was very confusing and not that user friendly... Not even sure if it worked. This site is much easier to use. I would not ask customers to use that site in the future as it may dissuade people like me who do not want to take 30 minutes out of their day to figure out a confusing site only to find out the information gets lost anyway in cyber coo-coo land! More

I was lucky to find Grappone Ford. I couldn't say more positive things about this dealership. Just to name a few: The pricing was very competitive and straightforward. They offered the price quoted in positive things about this dealership. Just to name a few: The pricing was very competitive and straightforward. They offered the price quoted in the email. No bait-and-switch. I did a factory order. A discount became available after I ordered my car. Although the price had been agreed upon, they passed that saving to me. When my car came in, John thought I wouldn't like the bumper protector I'd already paid for. He wanted me to look at it before it's installed. He was right - I didn't like it. So he returned it for me. I took delivery of my car and a week later wanted to swap out the standard uni-directional remote starter for a bi-directional one. They even paid for the labor. They didn't have to do this because they had paid the third-party installer for the standard system. I'm extremely satisfied. John and Bob's service far exceeded my expectations. More

I bought a used Ford from another dealership. They offered no information about the vehicle or service for it. The folks at Grappone Ford gave it a thorough inspection. The performed a recall repair offered no information about the vehicle or service for it. The folks at Grappone Ford gave it a thorough inspection. The performed a recall repair and advised me of when to expect various levels of service in the future. From their attitude you would have thought that they had sold the vehicle themselves. They made sure that I was comfortable with the vehicle before I left. They definitely have a new and loyal customer for service and future sales too. More

I am so happy I went to Grappone! Dan was very nice & helpful. I went in with the intention of buying an SUV & left with one. I started my experience online & the staff made my transition from online to helpful. I went in with the intention of buying an SUV & left with one. I started my experience online & the staff made my transition from online to in person car shopping a seamless experience. I am a person with, well we'll call it less than ideal credit, and Dan & the rest of the staff I met worked hard to get me apropriate, haggle-free, affordable pricing & financing, and treated me with dignity & respect despite the fact my credit wasnt what it should be, unlike a dealership I dealt with earlier in the week. The experience was stress free and they made car buying what it should be...fun! Everyone I talked to was pleasant, easy to talk to & very helpful. I truly felt like my business with them was valued. I WILL definetly recommend this dealership to anyone in the market for a new or used car. More

I had the pleasure of working with Kevin, one of the Sales Associates. He was the best sales person I worked with in my search for a new car. Considering I emailed every Ford dealer in New Hampshire, th Sales Associates. He was the best sales person I worked with in my search for a new car. Considering I emailed every Ford dealer in New Hampshire, that's quite the achievement. Both times I stopped into the dealerships I felt I was in a happy, comfortable atmosphere. Every person there seemed happy, and happy to help if needed. Kevin Mull, in the Hyundai division, was friendly, pleasant, patient, and very good-natured both times I stopped into Grappone Hyundai. He was polite and showed me the features of the cars I considered without being pushy or making me feel rushed into a decision. My search for a new car led me to a new Ford rather than a Hyundai, but he remained helpful and pleasant while two other gentlemen helped me finish my purchase. Unfortunately, I don't remember their names since I dealt with them only briefly. That being said, they were both fantastic as well and very helpful. More

Very professional and take care of your every need Very professional and take care of your every need makeing your experiance at Grappone Ford, one of a kind. Just go to Grappone Ford and see for your Very professional and take care of your every need makeing your experiance at Grappone Ford, one of a kind. Just go to Grappone Ford and see for yourself. You will then find yourself given them the same score I just gave them. Today its hard to find a car dealership that keeps it simple and stay with the basic no smoke and mirrors. Everything is straight up front and if you dont understand they will clearify your question. Im a customer for life. More

Staff was attentive and worked with me as I developed exactly what options I wanted. Everyone was very helpful and answered all of my questions. The financing staff was very helpful and aquired a good exactly what options I wanted. Everyone was very helpful and answered all of my questions. The financing staff was very helpful and aquired a good commercial loan rate. More