Grappone Ford Inc

Our experience was phenomenal This was my husband's first time ever buying a car with a loan attached and needless to say he was nervous....however, the moment he walked into the d This was my husband's first time ever buying a car with a loan attached and needless to say he was nervous....however, the moment he walked into the door the overall atmosphere was different from any other dealer ship....firstly, there's no pressure....Grappone team leaders are truly just there to help you get the best vehicle and best deal possible....their not worrying about a commission, or sale....Our team leader, Kevin kanash went above and beyond and we couldn't be more grateful or happy with our choice or experience....I highly recommend Grapevine and will definitely be back.... More

Sold my 2016 Truck to them. Gary Henry at Grappone Ford was easy to work with and a great communicator. He responded promptly to emails, and phone calls. I sold my truck to him a Gary Henry at Grappone Ford was easy to work with and a great communicator. He responded promptly to emails, and phone calls. I sold my truck to him and he made the process simple. He had everything ready before I arrived at the dealer and the whole process took less then 30 minutes. Although I did not buy a vehicle from them, selling was was simple. Thanks More

Replace Transit Connect Good estimating system for turn in vehicle. Very efficient financing and signing package.A bit difficult getting contact with dealer personnel due to Good estimating system for turn in vehicle. Very efficient financing and signing package.A bit difficult getting contact with dealer personnel due to short on help. More

Dan Morgan fabulous employee Dan Morgan was professional, thorough, and knowledgable! Fantastic experiience. He was informative but not pushy or aggressive whatsoever. We plan Dan Morgan was professional, thorough, and knowledgable! Fantastic experiience. He was informative but not pushy or aggressive whatsoever. We plan to go back to that dealership if we need another car soon. And we will recommend Dan and the dealership to friends and colleagues. More

Grappone Ford/Mazda Review We had the best experience at Grappone buying a new car. We've purchased many new and used cars over the years...and it's always been a dreaded hassl We had the best experience at Grappone buying a new car. We've purchased many new and used cars over the years...and it's always been a dreaded hassle. We were quite taken aback to learn Grappone has a negotiation free policy...this along with an exceptional staff made the whole process pain free and actually fun. Between Jill Haladay in Guest Experiences, to David in Trades to John Fay our Product Specialist...not to mention the many other folks that helped along the way...they did a great job. There's really no way to clearly articulate how different it is buying a car @ Grappone other than to say it's the exact opposite of what we're all used to. We highly recommend visiting them first. More

Great Buying Experience I bought a used car at Grappone Ford, and it was without a doubt the best used car buying experience I have ever had at a dealership. Their up front I bought a used car at Grappone Ford, and it was without a doubt the best used car buying experience I have ever had at a dealership. Their up front pricing dramatically simplifies the buying process since there is no haggling. You just keep an eye on the price for the car you want on their web site and over time it will come down to a price you can live with, at which point you march into their showroom and buy it. Just be a aware that someone else may beat you to the punch. Their prices are really good. The folks I dealt with were very friendly, Jillian M in particular. She bent over backwards to make sure any issues with the vehicle, no matter how minor, were taken care of to my satisfaction. After my test drive there were a few things that needed attention so the service department kept the car a few days to address those issues. When I finally picked up the car it was good as new. Two other major pluses at Grappone are 1. their 3-day no questions asked return policy where they will un-do the sale if you are not happy with the car, and, 2. their dealer warranty which covers any problems with the vehicle for three months after purchase. Most dealerships give you one month at best. A couple of other positives with this transaction were being able to charge the whole price on my credit card (for which I receive points), and the fact that the sales people are non-commission so there is no high-pressure negotiation or B.S. If you are in the market for a quality used car at a good price without any hassle check Grappone first. More

Amazing Team! On short notice needed to look to purchase a vehicle. Grappone Ford was amazing to work with. Worked with my schedule to arrange for a test drive an On short notice needed to look to purchase a vehicle. Grappone Ford was amazing to work with. Worked with my schedule to arrange for a test drive and facilitate the purchase and trade in. Throughout the whole process, Diana Hildreth was a pleasure to get to know. So happy with the whole process - Kudos to Grappone and their Team for their approach to car sales ! More

Great Service Been buying cars and trucks from the Grappone Family for almost 20 years. Fords, Toyotas and Hondas. Each time the staff was great. New no hassle pric Been buying cars and trucks from the Grappone Family for almost 20 years. Fords, Toyotas and Hondas. Each time the staff was great. New no hassle pricing is way better than the old way of buying, and Grappones pricing is by far the best value for your dollar. More

LOVED my experience at Grappone Ford! I recently purchased a new 2016 Ford Explorer Sport from Grappone Ford. From start to finish my experience was unlike any car buying experience I had I recently purchased a new 2016 Ford Explorer Sport from Grappone Ford. From start to finish my experience was unlike any car buying experience I had before. My sales guy Spencer took care of me from the day I walked in, until the day I picked up my new car. There was no stress, no pressure, just friendly helpful service. I told Spencer exactly what I wanted, and he and the team at Grappone delivered! I am absolutely trilled with my new car. My husband will be in the market for a new truck soon and Grappone Ford is the only place we will go. You have a customer for life. Thank you....thank you! You guys know how to treat people. More

Awesome experience!! I purchased my first brand new car from Grappone. Had the best experience I could hope for and more. My sales guy Spencer was awesome and super helpfu I purchased my first brand new car from Grappone. Had the best experience I could hope for and more. My sales guy Spencer was awesome and super helpful while I was at the dealership and with questions outside the dealership. I love Grappone!!! More