Grappone Ford Inc

Great service. They can to my work and picked up my truck and did the service and brought it back! and did the service and brought it back! More

They were friendly and professional when entering without an appointment and managed to get my truck up and fixed in a timely manner. Thanks an appointment and managed to get my truck up and fixed in a timely manner. Thanks More

purchase and service at Grappone Ford has been awesome from begining on through they take good care of our f150. Very good service quick and prompt from begining on through they take good care of our f150. Very good service quick and prompt More

No pressure dealership.People are super nice, easy No pressure dealership. People are super nice, easy going, and helpful! They worked with me and really earned my business. I am very happy with my p No pressure dealership. People are super nice, easy going, and helpful! They worked with me and really earned my business. I am very happy with my purchase! 😊 More

Best price and customer service. I went to 5 different Ford dealerships and Grappone was the only dealership that started their price below the MSRP price. I love my Expedition. Ford dealerships and Grappone was the only dealership that started their price below the MSRP price. I love my Expedition. More

Very professional staff. Extremely courteous and helpful. My questions were answered so that I completely understood the process. Greg Turner Excelled in good customer service My questions were answered so that I completely understood the process. Greg Turner Excelled in good customer service More

I brought my Eco sport in for an inspection. They were quick, personable and professional. The lobby was comfortable.. I look forward to bringing my vehicle there again. quick, personable and professional. The lobby was comfortable.. I look forward to bringing my vehicle there again. More

I HAVE PURCHASED MY LAST FIVE VEHICLES AT GRAPPONE FORD. ALL SERVICING HAS BEEN DONE THERE ALSO. ALL PARTS OF BUYING, OWNING AND REPLACING THESE VEHICLES HAS BEEN FLAWLESS. THIS IS BECAUSE THE PRODU FORD. ALL SERVICING HAS BEEN DONE THERE ALSO. ALL PARTS OF BUYING, OWNING AND REPLACING THESE VEHICLES HAS BEEN FLAWLESS. THIS IS BECAUSE THE PRODUCT IS GREAT AND THE DEALERSHIP IS EXCEPTIONAL . More

The Service Writers are all great especially Amanda xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxd xxx zzz xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxd xxx zzz More

I brought in my 2018 F-150 with a hard shifting transmission issue. Service rep openly admitted there have been many complaints similar. I was under 70K miles and service rep said should be covered transmission issue. Service rep openly admitted there have been many complaints similar. I was under 70K miles and service rep said should be covered under powertrain warranty. Went to get vehicle and they charged me a fee anyway because the problem was with the ECM, which controls the transmission. I explained that the service rep told me it would be covered if it was transmission related fix and was negligent. They refused to acknowledge it was a transmission issue and said it only had to be re-programmed and therefore not covered. Big scam. Transmission doesn’t work, only fix is ECM re-programming to fix transmission and not covered under powertrain. Even though multiple complaints. More