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Grapevine Honda

Grapevine, TX

3.4
47 Reviews

2301 William D Tate Ave

Grapevine, TX

76051

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Showing 47 reviews

February 29, 2024

Curtis made buying a new vehicle easy! Grapevine Honda will get my business in the future! More

by PattyH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Curtis Williams
Mar 01, 2024 -

Grapevine Honda responded

Patty, thank you for the 5-star review! We're very happy to hear that Curtis made your purchasing process easy, and look forward to seeing you here at Grapevine Honda next time. Safe travels!

February 27, 2024

Friendly staff and great selection of vehicles. They are very easy to work with. Very enjoyable experience. More

by Robert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Clark
Feb 27, 2024 -

Grapevine Honda responded

Robert, we're delighted to know you had an enjoyable experience with our friendly staff and appreciated the selection at Grapevine Honda. Thank you for your kind words—enjoy your new ride!

February 25, 2024

Great service and easy to work with totally recommend, everyone is so welcoming and very helpful More

by rigosanchez05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel and Luis Mercado
Feb 26, 2024 -

Grapevine Honda responded

Hi, We appreciate the review. We are glad you had a great experience with us. We hope to see you again here at Grapevine Honda.

February 24, 2024

The dealership was clean and seemed organized and Georgina, our sales person, was wonderful! She was kind and helpful. The process was easy. More

by Kharlee1
Recommend Dealer
Yes
Employees Worked With
We worked with Georgina
Feb 26, 2024 -

Grapevine Honda responded

It's great to know that you found our dealership clean and organized. We're delighted Georgina was able to assist you with your purchase at Grapevine Honda! Thanks for the review.

February 20, 2024

I actually went last Saturday to buy this car and I had the money in hand and when the discussion started about the price. The sales representative gave me his hand so that I and my baskets could leave. Th More

by jerrylouis9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Caden Morgan
Feb 21, 2024 -

Grapevine Honda responded

Hello, Thank you for bringing this to my attention. I hear your frustration and it is regrettable to hear about this. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Mayur Pater - Sales Manager - mayurpatel@grapevinehonda.com

January 27, 2024

Not impressed at all. The people they have inspecting used vehicles is not very good at their job. The vehicle we got two weeks ago has a busted radiator and some mixed co More

by b_topolski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department and financial department
Feb 02, 2024 -

Grapevine Honda responded

Hello, Thank you for bringing this to my attention. I hear your frustration and it is regrettable to hear about your experience. If you are willing, I would like to discuss this in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Cristian Ortega - Service Manager - cristianortega@lithia.com

January 09, 2024

As a customer of 20 years this dealership does not care about its customers. I received Honda coupons from this dealer in Grapevine I am getting multiple things done and they prefer me to come back to use More

by mission007saved
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caden Morgan
Jan 12, 2024 -

Grapevine Honda responded

Hello, I regret to read of the concerns you have shared here following your recent experience, and would appreciate the opportunity to address them directly. Please consider contacting me at the email below. Cristian Ortega - Service Manager - cristianortega@lithia.com

December 08, 2023

Grapevine Honda has a very clean and positive environment. Every employee you come into contact with greets you with a smile. More

by Nicolasg147
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Rodriguez
Dec 11, 2023 -

Grapevine Honda responded

Nicolas, we're delighted to know you found our environment at Grapevine Honda clean and positive. Thanks for noticing the smiles - they come naturally when serving great customers like you!

November 20, 2023

Quick fast and easy, sales girl was prepared, got the car ready for me to see it, overall wonderful experience More

by crucil77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucho
Nov 21, 2023 -

Grapevine Honda responded

We're glad to know your experience at Grapevine Honda was quick and easy! We always aim for efficiency while providing great customer service. Thanks for the review!

November 03, 2023

PLEASE STAY AWAY FROM THIS HONDA DEALERSHIP or any of their affiliated dealerships(Lithia) they will be every nice with you when they are selling you the car and talk loads of bull crap about what they c More

by ateeb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Roger
Nov 06, 2023 -

Grapevine Honda responded

Hello, Thank you for bringing this to my attention. I hear your frustration and it is regrettable to hear about your experience. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Mayur Pater - Sales Manager - mayurpatel@grapevinehonda.com