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Grapevine Ford

Grapevine, TX

4.5
1,066 Reviews

801 E State Highway

Grapevine, TX

76051

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Showing 1,066 reviews

December 16, 2017

Great Customer Service There is a reason I continue to service my 2012 Lincoln MKX at Grapevine Ford Lincoln... simply it's their Customer Service which is Excellent! Thank More

by Upintheair2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Leininger
Dec 21, 2017 -

Grapevine Ford responded

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Dub Summers, Customer Loyalty Director

December 14, 2017

Great customer service and doing everything possible to get the deal done. These guys were very helpful and went out of their way to make sure I was comfortable. More

by Spikes7029
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky
Dec 21, 2017 -

Grapevine Ford responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. – Dub Summers, Customer Loyalty Director

December 14, 2017

Excellence We had a great experience with Grapevine Lincoln ford. This is my second Lincoln . Not only do we love the product but the employees have always been More

by Grapevine Lincoln
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audrey Roundtree and Dave chapele
Dec 21, 2017 -

Grapevine Ford responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Dub Summers, Customer Loyalty Director

December 11, 2017

Great customer experience. It was my first time purchasing a vehicle and Matthew Jackson was amazing. He was very informative, patient and not pushy. I expressed my timeline and More

by WW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Jackson
Dec 13, 2017 -

Grapevine Ford responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Dub Summers, Customer Loyalty Director

November 29, 2017

Great experience overall. They had the right veheical for me so it was all about making a deal that I was comfortable with and they did that. I am very pleased with the experi More

by david45
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Ayala
Nov 30, 2017 -

Grapevine Ford responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Dub Summers, Customer Loyalty Director

November 29, 2017

Used F150 sale Professional. Efficient. Reasonable. Information on website was accurate and current. Salesman Zac was knowledgeable and low pressure. Trade in va More

by Reno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac
Nov 30, 2017 -

Grapevine Ford responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Dub Summers, Customer Loyalty Director

November 29, 2017

New car purchase Blane listened to what we were looking for in a car and matched us up with the perfect option. Out of the gate, pricing was direct and reasonable; no More

by Cargirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blaine Castorena/Cameron Martin
Nov 30, 2017 -

Grapevine Ford responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Dub Summers, Customer Loyalty Director

November 27, 2017

Amazing buying experience The staff at Grapevine Ford are amazing. They were helpful in my buying experience, even though I was over 5 hours away. They knew their product and I More

by SS112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Thurber, Jerry Myers, Joe B., Craig
Nov 27, 2017 -

Grapevine Ford responded

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. – Dub Summers, Customer Loyalty Director

November 27, 2017

Excellent experience Nice people very informative Salesman very cool Great to work with Had a very good experience Test drove the vehicle similar to what I was inter More

by Yank02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Pierce
Jan 08, 2018 -

Grapevine Ford responded

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. – Dub Summers, Customer Loyalty Director

November 26, 2017

Expedition purchase Rob did a great job in expediting the sale in a very professional manner. He and Dub worked to get find a replacement windshield and will get it inst More

by J37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Thurber
Nov 27, 2017 -

Grapevine Ford responded

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. – Dub Summers, Customer Loyalty Director

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