Grapevine Ford

Grapevine Ford Service Appointment Michael Lindley was pleasant and efficient in checking me in for service on my vehicle. He told me the process and expected wait time and he delivere Michael Lindley was pleasant and efficient in checking me in for service on my vehicle. He told me the process and expected wait time and he delivered the vehicle on time. I also enjoyed the conversation concerning Ford trucks. Especially, the new Ranger. You could tell he was proud of Ford and the vehicles they sell! More

Takes over a week for an oil change appointment Called today and the next available appointment for my Lincoln was NEXT Friday at 2pm. Service department needs much improvement. Hope this doesn't Called today and the next available appointment for my Lincoln was NEXT Friday at 2pm. Service department needs much improvement. Hope this doesn't get deleted in their reviews. I will also inform Lincoln and Facebook. Not the first time I had to wait this long for a service appointment More

Aaron Mcbride is a Service Advisor You Will Want to Use We put our 2013 Ford Taurus in for new tires and a recall issue and worked with Aaron McBride. As usual, it was a terrific experience. Aaron is very We put our 2013 Ford Taurus in for new tires and a recall issue and worked with Aaron McBride. As usual, it was a terrific experience. Aaron is very professional, follows up and communicates effectively, and does what he says he will do. I have nothing but good things to say about Aaron and the Grapevine Ford Service department. More

Was good in and out in a reasonable time frame Came in for oil change greeted and taken care of. Didn’t make an appointment but was not there very long. Service writer was friendly explained option Came in for oil change greeted and taken care of. Didn’t make an appointment but was not there very long. Service writer was friendly explained options but not pushy More

New customer to Grapevine Ford It was a pleasure working with Jody McPhail. She was very helpful and answered all my questions. I would recommend this dealership to anyone looking f It was a pleasure working with Jody McPhail. She was very helpful and answered all my questions. I would recommend this dealership to anyone looking for professional service. More

Best dealer Best Ford dealership In Dallas and the Ft. Worth metroplex. They have fantastic prices and service. Cameron was very helpful and provided great custo Best Ford dealership In Dallas and the Ft. Worth metroplex. They have fantastic prices and service. Cameron was very helpful and provided great customer service. More

Grapevine Ford great deal , great experience, Cavin Neal and Reid Harmon really took care of us and are highly recommend will buy my next Ford from them well worth great deal , great experience, Cavin Neal and Reid Harmon really took care of us and are highly recommend will buy my next Ford from them well worth the 4 1/2 hour drive from our home to the dealership thanks again Jeremy and Carmen C. More

Helped us out in a time of need On Wednesday March 13th while on a mini spring break vacation our 2018 Ford Expedition threw a code and caused the engine to de-rate. This left us b On Wednesday March 13th while on a mini spring break vacation our 2018 Ford Expedition threw a code and caused the engine to de-rate. This left us basically stranded 3 hours from home and with two toddlers. Limped the vehicle into Grapevine Ford and 530 pm and the service department was able to get us in and check the problem quickly. Thanks to their willingness to help we were able to drive out right before 700 pm with a fixed vehicle. Haven’t been to many service departments that would handle the situation like that. More

Great service Just had my company truck service at grapevine ford. I strongly recommend their service center. I will do business here in the future. Thanks for you Just had my company truck service at grapevine ford. I strongly recommend their service center. I will do business here in the future. Thanks for your help Kevin More

Fleet Service Kevin Magee is good at calling me back with the problems on any of our fleet trucks that I have had to bring in for services work. He make sure I have Kevin Magee is good at calling me back with the problems on any of our fleet trucks that I have had to bring in for services work. He make sure I have all the information I need about the problems and what is needed to fix it. He is very helpful when it comes to any question I have about warranty work. The service work is always done ASAP since I'm a fleet customer. More