Grapevine Ford

Exemplary service! Michael Massey is an excellent sales representative for Grapevine Lincoln, a fine dealership. Michael will not pressure you and listens, and acts, on Michael Massey is an excellent sales representative for Grapevine Lincoln, a fine dealership. Michael will not pressure you and listens, and acts, on your personal preferences in a new Lincoln. When he could not find the Nautilus with my specific options on their lot, he did a search and found one for me... in Missouri! We agreed on a price and he had it shipped to Grapevine Lincoln. The car was exactly what I wanted, and the price was agreed upon with none of the usual car dealer drama. David in the finance department was prompt with the paperwork and thorough with details and answers to my questions. I highly recommend Grapevine Lincoln/Ford and, if you visit their Lincoln showroom, be sure to ask for Michael. More

Ford Recall Problem On 2013 F-150 Transmission Module Bob Leininger was just Excellent helping me with the Ford Recall on the defective transmission module replacement. I will recommend him to anyone that Bob Leininger was just Excellent helping me with the Ford Recall on the defective transmission module replacement. I will recommend him to anyone that has a problem with their Ford. He did a Great Job. Respectfully Yours, William L. Muirhead More

Great service I have used Grapevine Lincoln services for oil changes and minor service needs for over 2 years now. As far as friendliness, price and quality go, you I have used Grapevine Lincoln services for oil changes and minor service needs for over 2 years now. As far as friendliness, price and quality go, you cannot beat them. More

Always good experience Thanks to Bob Leininger I always have a great experience with the service dept. I followed him from Lincoln side to ford side. That should tell you pl Thanks to Bob Leininger I always have a great experience with the service dept. I followed him from Lincoln side to ford side. That should tell you plenty. I called the Lincoln side one day when Bob was unavailable..that was a mistake. Won’t do that again. More

Bryan Dunnewin I will start by saying that Grapevine Fords service department is typically super busy. With that said, they got me through quickly and efficiently so I will start by saying that Grapevine Fords service department is typically super busy. With that said, they got me through quickly and efficiently so don't be too afraid of the long service lines. Bryan, who I worked with is far and away the best service advisor I have ever encountered. I have worked in dealerships selling cars and knew many service advisors personally, I never would have recommended any of them to someone. Before working with Bryan I operated on the assumption that all advisors cared about was just moving you along and out, but Bryan took his time with me as my truck had some weird things going on and stayed in constant communication with me. I have never requested a service advisor before when going to have any maintenance done, but I will from here on out because I only want to work with Bryan Dunnewin. More

Experience was great! Cody Austin was a great salesman, he worked really hard to get the deal I needed. My day there started off not so good with a couple of salesmen, howe Cody Austin was a great salesman, he worked really hard to get the deal I needed. My day there started off not so good with a couple of salesmen, however when I made contact with a manager and ask for a different salesman things turned for the better when Cody came on board! I left very satisfied at the end of the deal! More

Service - Oil Change Pete Roshell did a great job assisting me and received fast service. Grapevine Ford has comfortable and inviting waiting area for its clients while wa Pete Roshell did a great job assisting me and received fast service. Grapevine Ford has comfortable and inviting waiting area for its clients while waiting for their vehicles. More

Exceptional Service Andrew was fantastic and went well above and beyond expectations. I would recommend using their service. Had brakes done and rear shocks along with m Andrew was fantastic and went well above and beyond expectations. I would recommend using their service. Had brakes done and rear shocks along with multipoint inspection. More