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Grapevine Ford

Grapevine, TX

4.4
1,026 Reviews

801 E State Highway

Grapevine, TX

76051

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Showing 1,026 reviews

May 12, 2019

F-250 Worked to make the deal; took into account my trade, available incentives, the type of pickup truck I was looking for, and how much I wanted to spend. More

by craig
Recommend Dealer
Yes
Employees Worked With
Devon Bear
May 13, 2019 -

Grapevine Ford responded

Thank you for the kind words Craig! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Stephanie Maggio, Customer Loyalty Director

May 11, 2019

New F-150 I found the right pickup that I was looking 2 months for. Ty and Cameron went right to work and were great in the closing process and had me on the wa More

by Alarmguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Young, Cameron Martin
May 13, 2019 -

Grapevine Ford responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Stephanie Maggio, Customer Loyalty Director

May 11, 2019

Service reps were courteous and helpful! My service rep, Alfredo Zacharias, was very friendly, helpful and courteous! He gave me all his contact info and checked back with me in a timely mann More

by susankarnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfredo Zacharias
May 13, 2019 -

Grapevine Ford responded

Thank you for the kind words Susan! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager.

May 10, 2019

Great team there! Great dealership, Josh M continues! Josh was very helpful finding my best deal and quality tires. Grapevine Ford is the only place that works on my Fo More

by I pray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh M
May 13, 2019 -

Grapevine Ford responded

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Stephanie Maggio, Customer Loyalty Director

May 10, 2019

HVAC repair & Traction Control Repairs were completed a day early, with quick transportation home and return. Parts arrived next day and repairs completed immediately. Service was c More

by GT350 owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bridget in service, Nikki Van Doran
May 13, 2019 -

Grapevine Ford responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. – Stephanie Maggio, Customer Loyalty Director

May 10, 2019

Top-Shelf Experience My sales team (Michael, Garry, and Zach) was absolutely AWESOME, and provide one of the best vehicle-purchasing experiences that I’ve had, both indivi More

by Pipe Hitter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael, Garry, and Zack
May 13, 2019 -

Grapevine Ford responded

Thank you for the kind words Pipe! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Stephanie Maggio, Customer Loyalty Director

May 08, 2019

Used truck purchase. Grapevine Ford worked with us to make us a deal we were satisfied with. They were very professional and well organized so the process was quick unlike More

by Truckguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Marsh and Jake Buzzard
May 09, 2019 -

Grapevine Ford responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Stephanie Maggio, Customer Loyalty Director

May 08, 2019

great Car lease experience Audrey was the person who helped me lease my car. She did a great job and my experience was good... and the time I spent at the dealership fit my sche More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audrey Roundtrre
May 09, 2019 -

Grapevine Ford responded

Thank you for the kind words Tom! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Stephanie Maggio, Customer Loyalty Director

May 04, 2019

30K checkup Everything about my experience was excellent. I was greeted right away and my car was taken in for service in a timely manner. Thank You Geor More

by Georgepilot1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bridget Aley
May 06, 2019 -

Grapevine Ford responded

Thank you for the kind words George! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager.

May 04, 2019

Love taking my truck to Grapevine Ford Pete Roshell Is always a pleasure to work with. I have the utmost confidence in the technicians and Pete always makes me feel like a valued customer. More

by Big Gris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Roshell
May 06, 2019 -

Grapevine Ford responded

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Stephanie Maggio, Customer Loyalty Director

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