Grapevine Ford

Devin Bear-Excellent Salesman I got an e-mail from Kyle Middendorf the New Sales Director at Grapevine Ford. I picked up the phone, called the Grapevine dealership, and was immedia I got an e-mail from Kyle Middendorf the New Sales Director at Grapevine Ford. I picked up the phone, called the Grapevine dealership, and was immediately put in touch with Devin. I'd been Internet shopping. Devin took his time to directly explain how he could help me with the purchase of a new Ford F-150. He helped me immensely. I bought a new Ford F-150. The finance department was great. My credit rating is over 800. With the finance departments help, I think I secured a good loan at today's high rates. These high rates are killing the car sales. The atmosphere in the dealership is very inviting. The Cafe people are extremely helpful. I brought in a 2016 Ford F-150 for service while I talked to Devin. The service department was super. End of review. More

Great Buying Experience Spent about.a week shopping around for a new truck and got the run around at several other dealerships in town. One of which, I was a return customer Spent about.a week shopping around for a new truck and got the run around at several other dealerships in town. One of which, I was a return customer and was unable to make a deal. I had an appointment with Cameron and filled out my credit application in advance to save some time. We discussed my needs over the phone so that he knew what I was looking for. Once I arrived, they began the appraisal on my trade, he had 3 different colors of trucks with similar options that all met what i was looking for. I picked out the one I like the most and off we went work out a deal. We settled on a deal that we were both comfortable with. And as info, this was a deal that another large local dealership told me could not be done. Finance was another great experience and within 3 hours of arriving I was driving off with my brand new truck! Grapevine Ford earned my business yesterday and will also be receiving my return business. More

Great experience with grapevine ford Went to the dealership thinking there was no way they could hit my expectations. I left with a new truck and better deal than I expected. The far exce Went to the dealership thinking there was no way they could hit my expectations. I left with a new truck and better deal than I expected. The far exceeded my expectations. More

Said service not performed The service you say you give is not true. My car was not vaccum; and the 2 systems don't talk 2 each other. No The service you say you give is not true. My car was not vaccum; and the 2 systems don't talk 2 each other. No More

Excellent customer service Everything was great. The service agent. Pete. And the scheduling of the apt. Great customer service I always use Grapevine Lincoln Good jo Everything was great. The service agent. Pete. And the scheduling of the apt. Great customer service I always use Grapevine Lincoln Good job thanks h More

Great service team Always friendly service staff. Work was done in a reasonable amount of time and Laura kept me updated on the progress and suggested items that will ne Always friendly service staff. Work was done in a reasonable amount of time and Laura kept me updated on the progress and suggested items that will need attention soon More

Charlie was excellent and great to deal with. Recieved an email about swapping out my current car for a new model. Everything in the email was true and love the new Mustang GT. Recieved an email about swapping out my current car for a new model. Everything in the email was true and love the new Mustang GT. More

New Ford Explorer None great sales team excellent finance in and out quickly no hassle didn’t waste my whole day haggling and waiting with back and forth let me check w None great sales team excellent finance in and out quickly no hassle didn’t waste my whole day haggling and waiting with back and forth let me check with my manager More

5k maintenance Went in for my first scheduled maintenance, from making my appointment online to being completed and out the door in an hour and half, with a car wash Went in for my first scheduled maintenance, from making my appointment online to being completed and out the door in an hour and half, with a car wash, was a great customer experience! Looking forward to my next healthy vehicle visit! More

Good fit on vehicle and payment. Andrew Boaz was my sales person. Good listener, and knowledgeable about every aspect of the car business. I recommend Grapevine Ford to see what the Andrew Boaz was my sales person. Good listener, and knowledgeable about every aspect of the car business. I recommend Grapevine Ford to see what they can do for you. More