Back

Grapevine Ford

Grapevine, TX

4.4
1,025 Reviews

801 E State Highway

Grapevine, TX

76051

Directions

By Type

Showing 1,026 reviews

February 27, 2020

Great dealership. Sales team were excellent and very helpful and knowledgeable with the truck I bought. Salesmen were courteous and a pleasure to talk with. The deal was finished in about 5 hours! More

by lwpunchard
Recommend Dealer
Yes
Employees Worked With
Tito Roig, Allen Elmore, Joe Gobea, Andrew (sales manager)
Feb 28, 2020 -

Grapevine Ford responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. –  Juan Cruz, Customer Loyalty Director

February 26, 2020

The salesperson was very professional and did a good job explaining all of my options. I left with a full understanding of the new car. Overall experience was excellent More

by Vpmurray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Van Doran
Feb 27, 2020 -

Grapevine Ford responded

Thank you for the kind words! I’m glad you had a great experience. Please let us know if we can help you with anything in the future. – Juan Cruz, Customer Loyalty Director

February 24, 2020

Deceptive pricing on the website First, let me say good people, great informational and sales Staff :::: BUT BE AWARE: When you look at the website and see great prices —- EVERY C More

by heyandyb
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James
Feb 25, 2020 -

Grapevine Ford responded

Hello, heyandyb. Here at Grapevine Ford, we aim for fair, competitive pricing on our vehicles. We’re always willing to try and find a way to get our customer the best deal possible. I'm sorry that you felt that we were being deceptive and we pride ourselves on being 100% transparent on our pricing. Please reach out to me Juan Cruz, Customer Loyalty Director, at (817)481-3531 or email at loyaltydirector@grapevineford.com so that we can better learn about your experience.

February 18, 2020

Amazing company for sure. James Ashley made it an easy process. I will back soon and James will be selling me a new Bronco. Customer for life. More

by Alliance Overland
Recommend Dealer
Yes
Employees Worked With
James Ashley
Feb 21, 2020 -

Grapevine Ford responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. – Juan Cruz, Customer Loyalty Director

February 10, 2020

William was awesome.finance guy was awesome.my car is awesome..everything bout my car buying experience was awesome.ill certainly send anyone ur bb way More

by Paulamc
Recommend Dealer
Yes
Employees Worked With
Finance guy, Nikki Van Doran
Feb 12, 2020 -

Grapevine Ford responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Juan Cruz, Customer Loyalty Director

February 03, 2020

I had a great experience from start to finish. I highly recommend Grapevine Ford. I will buy again and recommend my family and friends to Grapevine Ford. Thank you More

by movinonout
Recommend Dealer
Yes
Employees Worked With
David Fillmore., Juan Carranza, Zac Ziba
Feb 03, 2020 -

Grapevine Ford responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. – Juan Cruz, Customer Loyalty Director

January 29, 2020

Staff was friendly and helpful. Told them what I wanted and they worked with me to get the vehicle I wanted. Would definitely recommend to friends and family More

by Cm10
Recommend Dealer
Yes
Employees Worked With
Mikey Stubbs , Nikki Van Doran
Jan 29, 2020 -

Grapevine Ford responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. – Juan Cruz, Customer Loyalty Director

January 20, 2020

This was a good experience. Didn’t have to haggle to long to get where I wanted to be. Thanks Jason McBee for a good experience More

by Cbasham
Recommend Dealer
Yes
Employees Worked With
Nikki Van Doran
Jan 20, 2020 -

Grapevine Ford responded

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Juan Cruz, Customer Loyalty Director

January 09, 2020

We came to this dealership after googling “best Ford Dealership in North Texas” and we were not disappointed! We received excellent service from the time we got here. Venny and Eddie in the service depa More

by Sharon Casebolt
Recommend Dealer
Yes
Employees Worked With
Venny,Eddie
Jan 10, 2020 -

Grapevine Ford responded

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Juan Cruz, Customer Loyalty Director

January 04, 2020

Excellent experience. Top quality dealership with you as the important factor. I always go back because they treat me respect and have consideration for my time More

by Bruce_goldberg
Recommend Dealer
Yes
Employees Worked With
Jay Stroud, Nikki Van Doran
Jan 13, 2020 -

Grapevine Ford responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. – Juan Cruz, Customer Loyalty Director

...
42
...