Grapevine Ford

One word to describe this dealership - DISHONEST!!!I One word to describe this dealership - DISHONEST!!! I bought a car from this outfit for my daughter.....Watch the open recalls on these vehicles. One word to describe this dealership - DISHONEST!!! I bought a car from this outfit for my daughter.....Watch the open recalls on these vehicles. A neighbor alerted us that the brake lights didn’t work. Found out their was a switch on this vehicle that was faulty. GFL put my daughter out on the road with an UNSAFE car. Shame on you. On the deal side I was told there was a LoJack device on the car that was included in the price. I didn’t figure out that they tagged me with 500 bucks til I got home as they scrambled the prices in the bill of sale. Called and said I didn’t want it....too bad sucker. Soured me on Ford for good. See ya...will stick with Acura’s and Toyota’s which are much better vehicles anyway. More

Excellent experience buying a new car! Salesman Shawn made the process easy and fun for me. I was extremely pleased with the negotiations and the end result pricing. Grapevine Lincoln is my go to dealers made the process easy and fun for me. I was extremely pleased with the negotiations and the end result pricing. Grapevine Lincoln is my go to dealership from now on. Sherry B More

Cameron did a great job finding the vehicle I wanted and setting up a test drive. He also made the negotiation and contract process very simple fast and easy. setting up a test drive. He also made the negotiation and contract process very simple fast and easy. More

Michael was very professional and great to work with. His knowledge of the vehicle was outstanding and he helped us transition into our new vehicle. knowledge of the vehicle was outstanding and he helped us transition into our new vehicle. More

Great service, Debi Harvey was very helpful during the negotiation process. The Finance department Is one of the best i have ever dealt with! I would recommend them to anyone. negotiation process. The Finance department Is one of the best i have ever dealt with! I would recommend them to anyone. More

Great experience. Our sales person was Jon Waters and he was so helpful, courteous and professional! Would highly recommend this dealership and Jon. In and out and happy in a reasonable amount of time - e was so helpful, courteous and professional! Would highly recommend this dealership and Jon. In and out and happy in a reasonable amount of time - even in a busy Saturday. More

Allen Elmore new car salesman that helped me get into my dream truck was outstanding. Made my experience easy and painless. He has my work from now on. dream truck was outstanding. Made my experience easy and painless. He has my work from now on. More

Debi called when my perfect car came in. She sent me photos and when I flew to DFW the car was ready and perfect. I was on the road in a few minutes. I LOVE MY CAR....Thanks Debi photos and when I flew to DFW the car was ready and perfect. I was on the road in a few minutes. I LOVE MY CAR....Thanks Debi More

Carver made the shopping experience quite enjoyable & Zac made the financing experience painless and smooth. I am very pleased with the whole experience and would definitely recommend Grapevine Ford! made the financing experience painless and smooth. I am very pleased with the whole experience and would definitely recommend Grapevine Ford! More

Thanks to Michael Massey for helping me find just the car I wanted. This was a big step for me as I have driven Buicks since 1982. The complete experience from the first test drive to signing the papers was I wanted. This was a big step for me as I have driven Buicks since 1982. The complete experience from the first test drive to signing the papers was exceptional. Joe Gobea was also helpful in helping me understand the financial information I questioned. All around a great experience. More