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Grapevine Ford

Grapevine, TX

4.4
1,025 Reviews

801 E State Highway

Grapevine, TX

76051

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Showing 1,025 reviews

October 13, 2020

Matthew was great to deal with, was patient with my barrage of questions and indecisiveness. In the end I went with a completely different model of truck than I had picked out the day prior and he hel More

by Tannerflewellen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Hoopes
Oct 14, 2020 -

Grapevine Ford responded

Thank you, Tanner! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director

October 13, 2020

We just bought a new car and our salesman was fabulous. Mike Massey made the experience truly enjoyable. It was the best car buying experience we have ever had, More

by Jeanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Van Doran
Oct 14, 2020 -

Grapevine Ford responded

Thank you for sharing your experience, Jeanne. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Juan Cruz, Customer Loyalty Director

October 12, 2020

Grapevine Ford is the Best !!! A really great facility, and awesome people !!! They stayed late and took great care of me . I look forward to my next purchase with them !!! More

by Brandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon, Willie, Nikki Van Doran
Oct 13, 2020 -

Grapevine Ford responded

Thank you, Brandon! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director

October 08, 2020

Professional and very pleasant car buying experience from beginning to end. Sandy helped us find the right vehicle and was very knowledgeable. Brad assisted with the pricing and helped meet our budget needs. More

by Kathyleblanc03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy, Brad, Zach
Oct 09, 2020 -

Grapevine Ford responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Juan Cruz, Customer Loyalty Director

October 06, 2020

Great sales and service experience. Have purchased several Expeditions over the years and have been totally satisfied each time. Sales approach is user friendly totally oriented on my satisfaction. More

by Al Rice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Sanchez, Jon Waters, Kyle Crowley, and Darin Hayden
Oct 07, 2020 -

Grapevine Ford responded

Thank you for the kind words! I am happy to hear that we could help. Let me know if you need anything else. --Juan Cruz, Customer Loyalty Director

October 05, 2020

Another great buying experience at Grapevine Ford. Staff, top to bottom, were oriented on making my visit productive. Totally satisfied with sale and am sure I will be back at Grapevine Ford in the future. More

by Al Rice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon waters, Darin Hayden( fleet mgr), Paul Sanchez, Kyle Crowley, Nikki Van Doran
Oct 05, 2020 -

Grapevine Ford responded

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Juan Cruz, Customer Loyalty Director

October 03, 2020

I had a Great experience at Grapevine Ford/Lincoln, no heavy pressure, very knowledgeable, Kye Kendrick in sales was superior, he took extra time to help me navigate ALL the luxuries & technology componen More

by Patty.wallace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kye Kendrick
Oct 05, 2020 -

Grapevine Ford responded

Thank you, Patty! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director

October 02, 2020

This is my second vehicle bought from them in a year. Zoey the sales person was AWESOME!! She was friendly and courteous!! People like her are the reason I shopped this dealership again! Again the deale More

by praisedude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Van Doran
Oct 05, 2020 -

Grapevine Ford responded

Thank you for the kind words! I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director

September 30, 2020

Excellent service! No pressure to buy. Kye is the sweetest sales person and very well versed in the car he is selling. Gave me a great tutorial on my new car! More

by Carolinelane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Van Doran
Sep 30, 2020 -

Grapevine Ford responded

Thank you for the review, Caroline! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director

September 30, 2020

Great Buying Experience.....will buy again......clean nice showroom and professional staff...fair deal on my trade and one stop shopping with the finance office .... More

by david.nazem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Ashley
Oct 05, 2020 -

Grapevine Ford responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Juan Cruz, Customer Loyalty Director

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