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Grapevine Ford

Grapevine, TX

4.4
1,025 Reviews

801 E State Highway

Grapevine, TX

76051

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Showing 1,025 reviews

December 31, 2021

No pressure sale with ultimate customer service. Always return for their service department and vehicle Preventative maintenance More

by Joe M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay and Omar
Jan 04, 2022 -

Grapevine Ford responded

Thank you for sharing your experience, Joe. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Venny Diaz, Service Manager

December 31, 2021

Grapevine Ford Lincoln was great! Jonathan, our salesperson, was just the best. His in depth knowledge of the different vehicles we considered was astounding. After we made our selection he even h More

by StephenTX777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Ellison
Jan 04, 2022 -

Grapevine Ford responded

Thank you, Stephen! It means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Jennifer Barger, Customer Loyalty Director

December 31, 2021

Drinks and refreshments available during your wait. Our wait during paperwork was minimal. Sales person was helpful and knowledgeable. More

by J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Ashley & Jollin
Jan 04, 2022 -

Grapevine Ford responded

Thank you for sharing your experience, J. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Venny Diaz, Service Manager

December 20, 2021

Easy transaction and Ty and Thanh were great!!! Would buy from here again in a heartbeat! More

by Kara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty, Thanh
Jan 04, 2022 -

Grapevine Ford responded

I’m glad you had a great experience, Kara. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director

December 17, 2021

I came from out of town and the entire team was awesome to work with. They had everything lined up and ready for me when we arrived. I'll definitely be back! More

by earnhart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob, Steven, Gregg
Dec 19, 2021 -

Grapevine Ford responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Venny Diaz, Service Manager

December 15, 2021

Overall good experience with Grapevine ford, sales person James and finance person Andrew Boaz were helpful to get things done asap. More

by ma_khan81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
james G
Dec 19, 2021 -

Grapevine Ford responded

Thank you, Khan. I am glad to hear our team member left a good impression. Please let us know if you need anything in the future. --Venny Diaz, Service Manager

December 07, 2021

The sales lady Debbie was very very professional and cared about her customers I had dealings with Mr Gilmore which he was very professional and Dru Kaba if you have a problem there these people can sol More

by tsandersdfw@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Harvey, Nikki Van Doran
Jan 04, 2022 -

Grapevine Ford responded

Thank you! I am glad to hear our team member left a great impression. Please let us know if you need anything in the future. --Jennifer Barger, Customer Loyalty Director

December 05, 2021

Wonderful experience, everyone involved was so kind and helpful. Will be recommending this dealership to all of my friends and family! More

by Enso Enthusiast
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty young
Jan 04, 2022 -

Grapevine Ford responded

I’m glad you had a great experience, Enso. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director

December 05, 2021

Xavier was amazing cool guy helped he was a marvel fan like me, very easy to talk to and made the buying process easy. More

by jeremychatlin88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier , Nikki Van Doran
Jan 04, 2022 -

Grapevine Ford responded

Thank you, Jeremy! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Jennifer Barger, Customer Loyalty Director

November 24, 2021

Everyone I dealt with was very professional and helpful. I will recommend this dealership others. More

by gcraines
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier, Juan, James, Nikki Van Doran
Jan 04, 2022 -

Grapevine Ford responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director

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