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Grapevine Ford

Grapevine, TX

4.4
1,025 Reviews

801 E State Highway

Grapevine, TX

76051

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Showing 1,025 reviews

March 15, 2022

Great sales team but Aaron did a good job on the sale and finance as well thank you all. More

by ajjuarez77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Mar 16, 2022 -

Grapevine Ford responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Venny Diaz, Service Manager

March 15, 2022

Julian Arsenault is good at his job. He works hard to meet your needs. Thank you Julian. More

by MsVal2u09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 16, 2022 -

Grapevine Ford responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Venny Diaz, Service Manager

March 12, 2022

Very happy with my experience at Grapevine Ford. I had identified the truck I wanted and called before going in. They had the truck ready and everything was great. No hidden fees. No hard pressu More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Belt, Nikki Van Doran
Mar 15, 2022 -

Grapevine Ford responded

Thank you for taking the time to rate us. We'd love to hear additional feedback from you. If you'd like to share more, you can contact me, Jennifer Barger, Customer Loyalty Director, at LoyaltyDirector@GrapevineFord.com.

March 08, 2022

Doni treated me extremely well and helped me get into my f150 with minimal effort. The entire experience was great and I’d recommend Grapevine Ford to anyone. More

by mattDem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doni
Mar 11, 2022 -

Grapevine Ford responded

Thank you, Matt! I am glad to hear our team member left a great impression. Please let us know if you need anything in the future. --Jennifer Barger, Customer Loyalty Director

March 06, 2022

Fantastic organization from top to bottom, which made our experience outstanding! Completed entire transaction in <2 hours (in the door to out the door). Maxwell was a very professional sales representati More

by sandythompson3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maxwell (sales)..........Outstanding!
Mar 11, 2022 -

Grapevine Ford responded

Thank you, Sandy! I am glad to hear our team member left a great impression. Please let us know if you need anything in the future. --Jennifer Barger, Customer Loyalty Director

March 05, 2022

I had a very good experience with Kyle, going over my vehicle. He is trying to locate me a second key for my vehicle. More

by Jerry.eaton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus. And Kyle
Mar 11, 2022 -

Grapevine Ford responded

Thank you, Jerry! I am glad to hear our team member left a great impression. Please let us know if you need anything in the future. --Jennifer Barger, Customer Loyalty Director

February 23, 2022

Steven was awesome, actually all of the staff were great. Easy to work with and very nice. More

by Jerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Also our finance guy but I don’t have his name in front of me, Nikki Van Doran
Feb 25, 2022 -

Grapevine Ford responded

Thank you, Jerry! It means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Jennifer Barger, Customer Loyalty Director

February 22, 2022

Friendly and good customer service, answer all the questions and I recommend it thank you More

by josesariego
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle willet
Feb 25, 2022 -

Grapevine Ford responded

I'm happy to hear it, Jose! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Jennifer Barger, Customer Loyalty Director

February 20, 2022

Cameron Hedblom! Gavin Ard! Santiago in Finance! Give them all raises! Lol. Very kind, helpful, and professional workers who all worked very hard to get me into the c More

by Lori
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hedblom, Gavin Ard, Santiago
Feb 25, 2022 -

Grapevine Ford responded

Thank you, Lori! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Jennifer Barger, Customer Loyalty Director

February 19, 2022

They don’t have a great job they got the payments where I wanted them More

by rwilliams4104
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Van Doran
Feb 25, 2022 -

Grapevine Ford responded

Glad we could help! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. --Jennifer Barger, Customer Loyalty Director

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