Grapevine Ford

Julian was very helpful and worked with us to get a vehicle. We would definitely go back to him. vehicle. We would definitely go back to him. More

Excellent communication leads to excellent customer service. Great team effort and I am very satisfied. service. Great team effort and I am very satisfied. More

Great dealership. Everyone there is friendly and knowledgable. Have used them multiple times for purchase, lease, and service. The particular sales and finance teams u Everyone there is friendly and knowledgable. Have used them multiple times for purchase, lease, and service. The particular sales and finance teams used this time were outstanding in guidance and support. More

Tried to buy a few different trucks from them with Cameron, but everything you see online turns out to be a lie. The trucks are “misprinted” or “mispriced“. You don’t have several errors on several tr Cameron, but everything you see online turns out to be a lie. The trucks are “misprinted” or “mispriced“. You don’t have several errors on several trucks listed unless you’re being deceitful. They also mark up thousands over original sticker, when there are several dealers in the area who don’t sell above msrp. Avoid this dealership at all costs. More

Great overall customer service. Sales team were extremely courteous and showed my exactly what I came to view. Sales team were extremely courteous and showed my exactly what I came to view. More

Great people to deal with. Positive experience. Would recommend to others seeking a new vehicle. Positive experience. Would recommend to others seeking a new vehicle. More

This dealership is charging above msrp and the attitude of the management on down I very poor. I would give it a minus infinity if I could. I wish the us department of justice would look into price gaugi of the management on down I very poor. I would give it a minus infinity if I could. I wish the us department of justice would look into price gauging based on the behavior of this dealship covert ford and multiple other ones. The manager came to me I December and gave me his number and card and made false impression that they care. The arrogance of a company that needed a government bailout is beyond reason. Ford corporate states that dealerships are independent and nothing can be done More

Terrible. I dropped off my car in October and they still don’t have the part. Never offered to help me get a rental. When I asked for compensation for the inco I dropped off my car in October and they still don’t have the part. Never offered to help me get a rental. When I asked for compensation for the inconvenience by having them price match another service my car needs they told me no and offered 50$ off but the cost is still double what I could get it done elsewhere. At least Jody has been nice, but nice doesn’t fix my car. More

Before entering the facility we were greeted at the entrance (warmly) by Kyle our salesman. Liked the fact that he focused in getting to know us before we spoke about buying a vehicle. Kyle was the bes entrance (warmly) by Kyle our salesman. Liked the fact that he focused in getting to know us before we spoke about buying a vehicle. Kyle was the best. More

The best car buying experience I've ever had. I will be referring everyone in the future. I will be referring everyone in the future. More