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Grapevine Ford

Grapevine, TX

Overview
Reviews
Vehicles
4.4
1,091 Reviews
Call Dealership (877) 327-6879

801 E State Highway

Grapevine, TX

76051

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Showing 1,091 reviews

July 11, 2025

The service department did a great job on getting my truck repaired and returned to me when promised. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Whalen.
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Jul 31, 2025 -

Grapevine Ford responded

I'm happy my team could help, Mike! Thank you for taking the time to rate us and for sharing your experience. Please let us know if you need anything else! --Venny Diaz, Service Manager

July 10, 2025

The service is always outstanding at Grapevine Lincoln. Our Service Advisor Health always goes above and beyond and makes us feel valued as customers. More

by Barrett021001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath
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Jul 31, 2025 -

Grapevine Ford responded

I’m glad you had a great experience! Please let us know if we can help you with anything in the future. --Venny Diaz, Service Manager

June 23, 2025

Boyce was super accomodating even tjough my car could not go thru quick lane ad it is a Shelby Super Snake. More

by Drive4ever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boyce Cotton
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Jun 26, 2025 -

Grapevine Ford responded

Thank you for sharing your experience! We’re glad to hear Boyce was super accommodating, especially given the unique needs of your Shelby Super Snake. It’s great to know our team is ready to assist no matter the vehicle. We appreciate your feedback and look forward to serving you again!

June 18, 2025

Heath our Service Coordinator is literally the best… He’s extremely knowledgeable and helps my husband and I every time!!!! More

by BF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath at Lincoln in Grapevine
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Jun 26, 2025 -

Grapevine Ford responded

Thank you for your wonderful feedback! We’re thrilled to hear that Heath consistently provides knowledgeable and helpful service for you and your husband. It’s great to know he makes such a positive impact every time you visit. We appreciate your kind words and look forward to assisting you both in the future!

June 10, 2025

The experience at Grapevine Ford was first class from start to finish. I live 3 hours away, the deal was done over the phone. I was at the dealership 80 minutes from the time I arrived to leaving in my n More

by cdeas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casen Martin, Jonathon Waters, and Hahn was my finance guy
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Jul 09, 2025 -

Grapevine Ford responded

Thank you for the kind words ! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Customer Loyalty Director

June 04, 2025

Very professional and very good service. They were able to get parts and complete the job in a couple of days More

by dfoster2855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
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Jul 09, 2025 -

Grapevine Ford responded

I’m glad you had a great experience! Please let us know if we can help you with anything in the future. --Venny Diaz, Service Manager

June 03, 2025

Heather in sales was amazing not pushy in the slightest incredibly organized she quickly figured out exactly what I wanted and worked with me on the price. She worked with her managers so I did not have to More

by Jpmazon017
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather
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June 03, 2025

Heather and sales was exceptional no pressure how we get to the price I could afford. The whole process was very quick. More

by Jpmazon017
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather
Report | Print
Jul 31, 2025 -

Grapevine Ford responded

Thank you! It means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Customer Loyalty Director

June 01, 2025

SaMira got us checked in and saw that what we needed was done. She’s a good advisor. More

by Pamlittlepage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SaMira
Report | Print
Jun 03, 2025 -

Grapevine Ford responded

Hi Pam, it means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Venny Diaz, Service Manager

May 30, 2025

Great service. Sales and finance were too notch. I arrived after getting very disappointed with a dealer across town. Went to Grapevine ford knowing what I wanted a More

by sslocum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin in sales, Joe in Finance.
Report | Print
Jun 03, 2025 -

Grapevine Ford responded

I’m glad you had a great experience! Please let us know if we can help you with anything in the future. --Customer Loyalty Director

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