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Grapevine Ford

Grapevine, TX

4.4
1,025 Reviews

801 E State Highway

Grapevine, TX

76051

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Showing 1,025 reviews

January 23, 2023

Everyone was very helpful and tried to get me into the truck I ordered as soon as possible. More

by Jim Musick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Schreiber
Jan 24, 2023 -

Grapevine Ford responded

I am happy to hear our team was able to help, Jim. Thank you for choosing Grapevine Ford. Please keep us in mind for all your future needs. --Jennifer Barger, Customer Loyalty Director

January 18, 2023

Very friendly people, did not feel rushed or pressured at all. They explained everything and showed me many cars to make sure I found the right one. Jon was very good. Would recommend this place to all my More

by aye.diffuse0q
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon, Joe, Devin
Jan 19, 2023 -

Grapevine Ford responded

Thank you. We're pleased to hear that our team member left you with a positive impression. Thank you for choosing Grapevine Ford. Let us know if you need anything in the future. --Jennifer Barger, Customer Loyalty Director

January 16, 2023

This my 7th purchase and I’m, looking forward to my 8th from this dealership. More

by Barry Bbondurant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie and Jared
Jan 17, 2023 -

Grapevine Ford responded

I'm happy to hear it, Barry! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Jennifer Barger, Customer Loyalty Director

January 14, 2023

Bought another New Ford Truck from Grapevine Ford. I have been customer for over a decade and keep coming back. Their Sales dept. and Finance Dept and all employees their treat you like family. Always More

by Markcizek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maxwell Wilkerson, Willie Stephens, Dru Kaba
Jan 17, 2023 -

Grapevine Ford responded

Thank you so much for the review, Markcizek! The Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director

January 13, 2023

Excellent customer experience. Knowledgeable sales staff! Great folks to work with in the finance department. I couldn’t ask for much more when it comes to a dealership. More

by williamsonpm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Hoopes
Jan 17, 2023 -

Grapevine Ford responded

Glad we could help! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. --Jennifer Barger, Customer Loyalty Director

January 03, 2023

On the website they show to have F150 XLT supercrew cabs for sale for 42k I called to verify and spoke to Aaron Thomas through text he verified there where over 150 trucks on the lot and that I could get an More

by Caleb.f.baldwin
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Aaron Thomas
Jan 03, 2023 -

Grapevine Ford responded

Hi Caleb. Thank you for the feedback, and I am very sorry you felt misled. Here at Grapevine Ford, we always want to do everything in our power to get our customers the best deal possible on their vehicle. We will be looking into your complaint further to address the issues you came across. We’d like to discuss your complaints and see if there’s anything we can do to address these concerns. Please reach out to me, Jennifer Barger, Customer Loyalty Director, at (817) 481-3531 or email at LoyaltyDirector@GrapevineFord.com.

January 03, 2023

Ryan was very helpful and friendly. Nicest salesperson we've ever met. Andrew was helpful as well. More

by drummerjulian
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 03, 2023 -

Grapevine Ford responded

Thank you for the 5-star rating! Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director

January 02, 2023

Cliff, Jose and Gary Johnson were fantastic. . this was one of best car buying experiences More

by krisbysani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cliff, Jose Bustamante and Gary Johnson
Jan 02, 2023 -

Grapevine Ford responded

Thank you for the 5-star rating! Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director

December 29, 2022

Paul Sanchez was my salesman at Grapevine Ford and he was very patient with me in finding the right car for me. I decided to buy a Ford, which is my first Ford, due to his salesmanship, his honesty, and his More

by Joseph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Sanchez, Andrew Boaz
Jan 02, 2023 -

Grapevine Ford responded

I’m glad you had a great experience, Joseph. Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director

December 26, 2022

Grapevine Ford honored my request for no add-ons, and there wasn't any additional markup on my custome order. More

by 6G Bronco
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Garry Johnson in finance is fantastic!
Jan 02, 2023 -

Grapevine Ford responded

Thank you for the 5-star rating! Please let us know if we can help you with anything in the future. --Jennifer Barger, Customer Loyalty Director

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