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Grapevine Ford

Grapevine, TX

Overview
Reviews
Vehicles
4.5
1,066 Reviews
Call Dealership (877) 327-6879

801 E State Highway

Grapevine, TX

76051

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Showing 1,066 reviews

August 11, 2023

The sales crew was excellent. Blaine was knowledgeable, patient, and helpful! He had answers for our questions and sought out guidance when it was something he didn’t know. More

by dkelley1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blaine and Willie
Report | Print
Aug 14, 2023 -

Grapevine Ford responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Customer Loyalty Director

August 09, 2023

Team was over the top! They were outstanding!i would recommend them to all my friends and family. More

by Double O
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doni, Twan, Chris and Marcus, Nikki Van Doran
Report | Print
Aug 10, 2023 -

Grapevine Ford responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Customer Loyalty Director

August 06, 2023

Sales man great to work up , very kind and pleasant. Answered all of our questions More

by gjburleson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Conant, Nikki Van Doran
Report | Print
Aug 07, 2023 -

Grapevine Ford responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Customer Loyalty Director

August 02, 2023

Loved working with Sube and Joe Gonea through the buying process. Both were kind and helpful! More

by Kward
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sube and Joe Gobea
Report | Print
Aug 02, 2023 -

Kward responded

Thankyou!

Sep 18, 2023 -

Grapevine Ford responded

Hi Kward! Thank you so much for your kind words and positive feedback. We're delighted to hear that you had a great experience working with Sube and Joe Gonea. We appreciate your support and look forward to serving you again in the future.

August 02, 2023

Wiped hands once sale went through. Salesman went as far as blocking my number. Two defects on vehicle. Dealership hasn’t offered a solution More

by thebigz89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gavin
Report | Print
Aug 03, 2023 -

Grapevine Ford responded

Hi. I am very sorry to read about this. Thank you for bringing this to our attention and for providing your feedback. If there is anything we can do to make this right for you, please reach out to our Customer Loyalty Director, at (817) 481-3531 or email at LoyaltyDirector@GrapevineFord.com.

July 06, 2023

Great responsiveness and service - positive and assisted greatly with my questions including review of trucks, truck options and finance. More

by Mike.staffileno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Allison and Joe Gobea
Report | Print
Jul 06, 2023 -

Grapevine Ford responded

Thank you for sharing your experience, Mike. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Customer Loyalty Director

June 29, 2023

I went to buy a car 19k after approval the credit total 56k! The sales guy was very disrespectful More

by lawnserv2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales
Report | Print
Jun 29, 2023 -

lawnserv2000 responded

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June 28, 2023

Everyone was friendly and helpful, even to the point of telling us how to make the coffee machine work! More

by Clueless
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Atlesworth
Report | Print
Jun 28, 2023 -

Grapevine Ford responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Customer Loyalty Director

June 28, 2023

Chris Aylesworth is a wonderful salesman. He is very knowaledgable the various cars. Chris is also extremely patient,going over all the icons on the car’s screen, several times. You have a ve More

by Clueless
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Willie Stephens in accounting
Report | Print
Jun 29, 2023 -

Grapevine Ford responded

Thank you so much for your five-star review! It is our pleasure to serve you, and we hope to get the opportunity to see you again in the future!

June 22, 2023

Best prices. Excellent service. Buying my new Ford Mustang was a pleasure. Thank You for doing great job. More

by navsisto
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Blane and Joe
Report | Print
Jun 26, 2023 -

Grapevine Ford responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Customer Loyalty Director

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