
Grapevine Ford
Grapevine, TX
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great place friendly service and overall buying experience was phenomenal shawn baker is a first class salesman who makes you feel comfortable with the buying process he is personable and very experience was phenomenal shawn baker is a first class salesman who makes you feel comfortable with the buying process he is personable and very easy to talk with i would highly reccomend him in the future More
Campbell Smith was awesome to work with. Would highly recommend him for new or used sales. He made the purchase process easy. We had a small issue with the vehicle after the sale and he promptly got th recommend him for new or used sales. He made the purchase process easy. We had a small issue with the vehicle after the sale and he promptly got the minor issue resolved. Thanks for making the purchase a pleasure! More
The sales staff called/emailed us promptly after we emailed them about purchasing a new truck. They made sure we knew that they were interested in our "complete satisfaction." Everyone in the sales s emailed them about purchasing a new truck. They made sure we knew that they were interested in our "complete satisfaction." Everyone in the sales staff was very professional and friendly. We got a great price for our trade-in truck and for the new truck. We didn't have to drive all around town checking other dealers' deals. Tracy handled our finance paperwork efficiently and answered all our questions. Our new truck was detailed and delivered quickly. The service area looked clean and professional. More
Shawn was very attentive to our needs and helps us complete a deal on a new Fiesta. Thanks to all the staff at Grapevine Ford who helps us buy a new car with no pressure. We will definitely let ever complete a deal on a new Fiesta. Thanks to all the staff at Grapevine Ford who helps us buy a new car with no pressure. We will definitely let everyone know that Grapevine Ford is an easy place to buy a car with a great staff to help. More
My 2009 Ford Flex was truely a "LEMON" and I had enough with the car and all the endless repairs. I contacted Chaz Gilmore and expressed my feelings about my 2009 Ford Flex and he put me in touch with Skip with the car and all the endless repairs. I contacted Chaz Gilmore and expressed my feelings about my 2009 Ford Flex and he put me in touch with Skip Harmon. Skip and his father Reid were great to work with. I am now very happy with a 2011 Ford Flex and will be a repeat customer in the future. More
I recently moved to Texas and needed to buy a new car upon my arrival. When I called the dealership and told them I was flying in and I would take a cab to the dealer, Shawn came to pick me up. The nex upon my arrival. When I called the dealership and told them I was flying in and I would take a cab to the dealer, Shawn came to pick me up. The next week when I flew in for the final time, Shawn picked me up again and walked me through all I needed to know about my new truck. He went the extra mile to make sure everything went well in a time in which I was moving and had many things going on. Thanks to Shawn and the dealership. More
I am 71 years old and my wife is 64. In our adult years we have purchased many cars and pick-ups. We have dealt with car dealerships in Nebraska, Oklahoma, and Texas. Our dealings with Grapevine Ford has b we have purchased many cars and pick-ups. We have dealt with car dealerships in Nebraska, Oklahoma, and Texas. Our dealings with Grapevine Ford has been the best experience that either of us has had purchasing a vehicle. Everyone we dealt with was helpful, knowledgeable,courteous, plus they made it a fun experience. More
My lease was up on my 2006 Corvette so I was looking for a car that was equally as fun to drive. I stopped into the Grapevine Ford because it is close to my house. I had called earlier and met Jessie Garc a car that was equally as fun to drive. I stopped into the Grapevine Ford because it is close to my house. I had called earlier and met Jessie Garcia on the phone. I met him in person and we started the process. At first we were miles apart. I was beginning to leave and he says to me "what do you need to make this happen". He worked with me for a few hours over the next 2 days to "make it happen", even though I changed my mind on the style of car I wanted. I drove away in my nice new black 2011 Mustang 5.0. I am very happy with the total experience. I will do business here again More
Jessie worked wtih me over 2 days to complete the sale. At no time did I feel any pressure. He wanted to work with me on all issues, finance, cost of the new car and my trade. It was a good experience. At no time did I feel any pressure. He wanted to work with me on all issues, finance, cost of the new car and my trade. It was a good experience. The finance process was very well done, they even filmed it for both our benefits. More
I tried at length to get a straight forward quote on a new vehicle and was given the old "we only have one at the low advertised price...blah...blah." Thru numerous emails they would change their tune on new vehicle and was given the old "we only have one at the low advertised price...blah...blah." Thru numerous emails they would change their tune on the avaiable discount which was very frustrating. When I buy a car, I want the best price up front....period! So I email several local dealerships and request a quote. The one with the best price and honest answers wins my business......that was not Grapevine Ford. More