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Grapevine Ford

Grapevine, TX

4.5
1,066 Reviews

801 E State Highway

Grapevine, TX

76051

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Showing 1,066 reviews

May 12, 2011

I came in only to "shop" for a 2011 Explorer, and left, the proud owner of one. However, Jeff Biederman had to search a several hundred mile radius to find the color, tow package, moonroof, etc More

by paigemayeux
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Biederman Tracy in Finance
May 02, 2011

Awesome personality and he listened to what our situation was and what our interest was and understood the need for my daughter.Great job working with us so quickly to get a vehicle during such a rush moment More

by lctw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Lyon
April 14, 2011

We had a great experience. thought we could not would not be able to trade cars due to a long term lease. However, Bubba worked to get a great deal for us. We were so unhappy with our other SUV, but More

by kgoodinmitchell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bubba
April 13, 2011

Found my car online made an inquiry got a call back went in met with Jesse Garcia went over the numbers and made a deal got my car and fienanceing done in less than 2 hours great guy's this is my second ca More

by Poney45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Garcia
April 12, 2011

The sales experience was great!! It took some time for the loan team to get the loan we needed and the car we needed, but they worked hard on helping me with the deal. I'm very pelased with the servic More

by arlene_salazar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Ballew, Jerome
April 07, 2011

Great place!! Curtis spent a lot of time working with us and our situation and get us the best deal possible. They were very friendly and always made sure that the car we were getting is the one we wanted. More

by stevengar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis, Jack, and Ben
April 03, 2011

Grapevine Ford was referred to me by a colleague and I checked several dealerships prices and Grapevine Ford matched the price of the lowest one I had checked plus they had the exact vehicle that I wanted More

by larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Yates
February 22, 2011

I can only speak for my experience, however it was a very good one. The total opposite of what you hear about the stereotypical car dealerships, which I experienced before going to Grapevine Ford. My sales a More

by jared.dorman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Used Car Sales, Jason Financing, Dylan Inventory Manager
January 17, 2011

Gravevine Ford Employees were very helpful and friendly. Chad (saleman) was very professional during the process. He was very quick on returning calls and E-mail. The time in the finance office was very qu More

by larryinredpickup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
January 04, 2011

Josh got to the bottom line price quickly and completed paper work in a professional manner. He also had great knowledge of rebates and financing options that greatly aided in decision making.The business More

by adfarris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Purdy
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