Grapevine Ford

I highly recommend Grapevine Ford they may be 4-1/2 hours way from me but they got the deal done quickly I couldn’t have for a better dealership and how they handled business I am very impressed and I will b way from me but they got the deal done quickly I couldn’t have for a better dealership and how they handled business I am very impressed and I will be going back to them in the future thank y’all so much More

Our vehicle purchase at Graprevine Ford was the best car buying experience we have ever had. The salesman had the car pulled up to the front, keys in hand and he was waiting for use outside as soon as we ar buying experience we have ever had. The salesman had the car pulled up to the front, keys in hand and he was waiting for use outside as soon as we arrived. The entire process was efficient and we were out in no time. More

This dealer has been my choice since 1979 I always have a good service agent to help. Today my long time 10 year service agent was not working so I was given another nice young man who was very happy have a good service agent to help. Today my long time 10 year service agent was not working so I was given another nice young man who was very happy to help. This shows the dealership does good training with all their service agents. I was pleased with the help and service. I am saving to get a new car soon -I Hope! This dealer will be my choice to buy from because they do things right!! More

Love my new Branco! Grapevine Ford worked earned my business after many conversations to get me in the car I wanted within budget. Definitely would buy another car with Grapevine Ford worked earned my business after many conversations to get me in the car I wanted within budget. Definitely would buy another car with them in the future. More

Very helpful, great customer service. Sales and finance personnel were great. Will be back again when I purchase another car. My husband and I bought 2 vehicles on Saturday 11.2.24. Sales and finance personnel were great. Will be back again when I purchase another car. My husband and I bought 2 vehicles on Saturday 11.2.24. More

Changing my original response from 5 stars to 2. I like the truck but hate the service I'm receiving after the sale. The reason was Grapevine Ford dropped the ball on warranty work that was needed I like the truck but hate the service I'm receiving after the sale. The reason was Grapevine Ford dropped the ball on warranty work that was needed on a truck that I hadn't even driven off the lot. I found a couple of issues with a truck that I purchased upon delivery and notified the salesman before I drove off the lot. The salesman failed to note my account and has since left, so I was told. Then, I drove out personally to seek assistance from the sales manager. He verified that it was a part that needed ordering and that he would let me know when it arrived. It's been months and have not heard anything regarding my warranty issue (no calls, emails, anything). I'm sure if I called them today, they would tell me the same thing they did before, "it's not noted on your account, wasn't me" I'm sick of being treated so well during the purchase process, but so poorly when I have an issue with a newly purchased $60K+ truck. More