Grapevine Dodge Chrysler Jeep

Rich in the service department provided exceptional support. His communication was clear, transparent, and professional, outlining all necessary action items with understanding. I greatly appreciated h support. His communication was clear, transparent, and professional, outlining all necessary action items with understanding. I greatly appreciated his attention to detail and commitment to customer satisfaction. I would strongly recommend this service department to anyone looking for reliable and high-quality assistance. More

From the sales department to the service department, Grapevine Jeep and Dodge will take care of your needs. I have purchased two Grand Cherokees with them. Very Pleased Grapevine Jeep and Dodge will take care of your needs. I have purchased two Grand Cherokees with them. Very Pleased More

From the sales representative to the finance manager, every team member we interacted with demonstrated a high level of professionalism. As we were on a tight schedule to purchase the Jeep, the staff wor every team member we interacted with demonstrated a high level of professionalism. As we were on a tight schedule to purchase the Jeep, the staff worked efficiently to ensure that all the necessary paperwork was completed in a timely manner. They even went the extra mile by having the Jeep detailed before we took delivery, which was a thoughtful touch that made our experience even more special. We left feeling thoroughly satisfied with the entire process, appreciating both the expertise and the attention to detail that the team provided. More

Everyone is always so friendly and kind! Bobby is extremely nice and helpful while getting my truck serviced! Bobby is extremely nice and helpful while getting my truck serviced! More

The staff was real nice and very knowledgeable and don't stop until they make a sale stop until they make a sale More

I had such a great experience ! The best we have ever had at a dealership when we needed service. Oleg was awesome ! So kind , helpful and so polite. The new waiting room was pheno The best we have ever had at a dealership when we needed service. Oleg was awesome ! So kind , helpful and so polite. The new waiting room was phenomenal ! Just an overall amazing experience . More

Omar and Jorge really went above and beyond! They got me into my 2025 truck! They got me into my 2025 truck! More

If I could give zero stars, I would. This Jeep dealership is hands-down the worst I’ve ever dealt with—unprofessional, unresponsive, and flat-out disrespectful to customers. My servic This Jeep dealership is hands-down the worst I’ve ever dealt with—unprofessional, unresponsive, and flat-out disrespectful to customers. My service advisor, Oleg, does not return calls, makes promises he never keeps, and leaves me chasing updates every single time. I shouldn’t have to beg for the most basic information on my own vehicle, yet that’s exactly what this experience has been—me doing all the follow-up while they do nothing but offer excuses. When I called to try (yet again) to get answers, Brianna answered the phone and was flat-out rude. No courtesy, no professionalism—just attitude. And if you think management cares, think again. I even left a detailed message for the General Manager over a week ago—seven full days—and I’m still waiting for a simple return call. That silence tells you everything you need to know about how little this dealership values its customers at every level. In 2025, with phone, email, and text at everyone’s fingertips, there is no excuse for this level of incompetence and disregard. This is not about one bad day—it’s a clear pattern of broken promises, poor communication, and zero accountability. If you value your time, your money, or your patience, do yourself a favor and go anywhere else. More

I had a very pleasant and positive car buying experience. Wade and Cal were patient, knowledgeable, and respectful of my budget and preferences. They walked me through all my options clearly and made sure I Wade and Cal were patient, knowledgeable, and respectful of my budget and preferences. They walked me through all my options clearly and made sure I had all the information I needed to make the best decision. More

Rich was great to work with he took care of my needs on my jeep my jeep More