Granite Subaru

I love this place. The salesman was the best I ever had and I have bought 3 cars before The salesman was the best I ever had and I have bought 3 cars before More

Jason is such an amazing person - he treats people with respect and truly cares about making sure I had an excellent experience. I am so grateful! Service at Granite Subaru is exceptional. respect and truly cares about making sure I had an excellent experience. I am so grateful! Service at Granite Subaru is exceptional. More

Service is always so nice. Got me right to a loaner vehicle as soon as we knew the service was going to take several hours. Was lead to the loaner and given an overview of th Got me right to a loaner vehicle as soon as we knew the service was going to take several hours. Was lead to the loaner and given an overview of the car so I knew what to expect. Great service and dealership More

The dealership was so wonderful. Everyone is pleasant, happy and very helpful! Over all we were only there for just shy of 2.5 hrs. That is from the time we pulled into the lot til Everyone is pleasant, happy and very helpful! Over all we were only there for just shy of 2.5 hrs. That is from the time we pulled into the lot till we were driving home a brand new Crosstrek! Painless experience. They really know how to make a custom happy! More

Everyone worked really hard to make sure everything was correct for me when I was dealing with my bank. I'm so happy with my new Outback and I am glad that I went to Granite Subaru. correct for me when I was dealing with my bank. I'm so happy with my new Outback and I am glad that I went to Granite Subaru. More

They are very proactive in ensuring the customer is providing the best service and explanation of need additional repairs. The keep it simple and convenient for the owners. providing the best service and explanation of need additional repairs. The keep it simple and convenient for the owners. More

Great experience here buying my first ever brand new car thanks to Victor, Tyler, and Angel. I was very nervous going into this experience solo, but they were so helpful every step of the way. They made the thanks to Victor, Tyler, and Angel. I was very nervous going into this experience solo, but they were so helpful every step of the way. They made the entire process seamless. Within hours I had traded in my old car and was driving away in the Subaru I had been looking forward to for years! The only person I wasn't thrilled with here was the financial advisor (not sure of her official title). She offered me the extended warranty and gap insurance. I'm more of a "roll the dice" type of gal and wasn't really interested in either of these. When I said this and that I wanted to call my husband to talk it over (he's a bit more cautious with things like this), she told me, "I don't think that's a good idea because husband's just tell you not to get anything." When I came back to the office and told her that I wouldn't be getting the extended warranty and didn't want to discuss it any further she scoffed at me and said, "Is that what your husband told you to say?". I was a bit taken aback by that response. I can't speak to her marriage, but I assured her that my husband does not tell me what to say or how to live my life. I had called him to collaborate on a decision because we're partners and I respect his opinion. While I also respect her tenacity in a male driven field, I encourage her to have a little more respect towards women in general. After this experience I was a bit ticked off. Thankfully, the next step was for Angel to teach me about all the new gadgets in my car and she was wonderful! I truly don't think you'd find the same kindness and professionalism that Victor, Tyler, and Angel provided in many other car dealerships. I wrote the above review on google and I got a great response from Subaru: "Daeghan, thank you for the review and feedback and congratulations on your first ever new vehicle! We are sorry to hear your experience in Finance wasn't as pleasant. What was said is not acceptable and we will be speaking with the Finance person about this. We never want a customer to feel any pressure when doing business with us. We appreciate you bringing this to our attention as it helps us get better." I love a business that takes ownership and doesn't make excuses! More

These guys were outstanding. They fixed my issue and even informed me that the warranty on that particular part had been extended on my 2017 Forester. So, there wasn't any charge They fixed my issue and even informed me that the warranty on that particular part had been extended on my 2017 Forester. So, there wasn't any charge. If I HAD to come up with something to complain about, it would be that the free carwash took a few minutes longer than they though it would. But, hey, it was FREE, so I really can't even complain about that! More

Outstanding Customer Service. Service Technician was very professional and helpful. A pleasure to do business with. Service Technician was very professional and helpful. A pleasure to do business with. More

Called them up to get a new fob for the car. It took about a week to get it in from Subaru, which is what they told me. Set up an appointment on my schedule and the link up was less than the h It took about a week to get it in from Subaru, which is what they told me. Set up an appointment on my schedule and the link up was less than the hour stated, which was good. I purchased my car at another Subaru dealership, but was not certain they would work for me so I switched to Granite Subaru, which has been okay for the times I used them. More